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Sunbelt W2Knews™ Electronic Newsletter
The secret of those "who always seem to know" - Over 500,000 Readers!
Sun, Jun 20, 1999
CERTIFICATION SPECIAL
  This issue of W2Knews™ contains:
This Special Certification Issue of NTools E-News contains:

1. EDITORS CORNER 
* CERTIFICATION: WHAT ARE PEOPLE GOING FOR?

2. NT RELATED NEWS
* WHAT HARDWARE IS WINDOWS 2000 COMPLIANT?
* YOUR REACTIONS ABOUT SOFTWARE RENTALS
* STRATEGIES TO RECOVER FROM THE WORM-ATTACK
* ONLINE MICROSOFT SEMINARS TO HELP PASS EXAMS

3. NT THIRD PARTY NEWS
* GRAND OPENING OF SUNBELT UNIVERSITY
* VERY USEFUL CERTIFICATION SITE

4. THE NT STOCK WATCH - June 18, 1999

5. HOW TO USE THE MAILING LIST
Instructions on how to subscribe, sign off or change your address.

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****************WHAT IS NTOOLS E-NEWS?******************************
Sunbelt Windows NTools E-News is the World's first and largest 
E-Newsletter designed for NT System Managers that have the job to 
get and keep NT up & running in a production environment. Sunbelt 
launched this electronic newsletter early 1996. Every two weeks we
keep the Windows NT community informed and aware of new developments
of NT and 3-rd party NT System Management Tools. You get hints and
tips that will enable you to better utilize and understand Windows NT, 
now renamed to Windows 2000 (Win2K and pronounced Win-two-K).

You'll find general Windows NT related and third party news, tech
information, and 3-rd party beta and release information. As a
subscriber to NTools E-News[tm], you will receive instant notifi-
cation of important NT related events and you are also a charter 
member of the Sunbelt Field Test Bonus Program. Sunbelt Software is 
the first and largest distributor worldwide of Third Party System
Management Tools for Windows NT with 6 subsidiaries in the US and 
Europe.
-------------------------------------------------------------------

1. "EDITORS CORNER" 

Hi All,

If this is the first time you receive NTools E-News, welcome. We 
are still getting thousands of new subscribers weekly, thanks for 
telling your friends! Word of mouth is the main reason why we are 
still growing so fast. You will hear from us once every two weeks
with sometimes a NewsFlash in between when we have some breaking 
news that cannot wait. You can unsub at any time in about 5 seconds
but very few people actually do that.

In this Certification Special we are introducing a brand new site
that is geared to help you get certified: Sunbelt University. You 
told us that MCSE kits were useful, but that you wanted more. So we
decided to team up with one of the Top Providers of computer based 
training. This is one of the two companies that Microsoft uses to
train their own people.

There are more than 500 courses that will allow you to buy online
and study anytime, anywhere whenever you please. Sunbelt decided
to provide you with high-tech training for high-tech certification.
We will come out with hundreds of new courses over the coming year
and we will keep you up to date what the latest news is.

Many of you indicated that after MCSE you wanted to do Cisco, A+
and more advanced certs. Read the full announcement below and
check out our new Sunbelt University site? 

Warm regards,

Stu Sjouwerman

********************************************************************
2. "NT RELATED NEWS" 

* WHAT HARDWARE IS WINDOWS 2000 COMPLIANT?

If you want to find out if Win2K Beta 3 supports your system or your
peripheral, Windows NT Magazine came up with a cool FREE service to 
help you find out. Check out their Web site and enter any hardware 
manufacturer or product name, or select a product category. The tool 
will display only those computers and peripherals that have passed 
Microsoft's compatibility testing with Win2K Beta 3. Recommended.
http://www.winntmag.com/Resources/HCL/Index.cfm
----------------------------

* YOUR REACTIONS ABOUT SOFTWARE RENTALS

In our last issue, we asked you what you think about changing the
way you license software from buying to rentals. The feedback was
extremely interesting and here are a series of PLUS and MINUS points
that you sent me by the dozens. Keep in mind that there are two very
different ways software rental is being looked at. One is via so 
called Application Service Providers (ASP's) that have the software
running on their in-house servers. Customers get in via a Virtual
Private Network kind of setup. The other way is that Microsoft would
charge a fee per year to the end-user for apps and/or the O/S.
NOTE: Responses below are mixed comments on both these options.

PERCEIVED PLUS POINTS:
- Rental will smooth the cash flow instead of high bursts of spending
- The Microsoft's Select agreement already does this for large outfits
- Different rental prices for different feature sets could be good!
- With normal rental, you can say: "fix it or take it away"
- For an admin it could cut down keeping up with patches and upgrades
- It might be cheaper to house your software on an ASP's server
- Software Rental: for us is and easy way to keep track of upgrades
- The ASP concept holds promise for mid-small size companies
- If you look at MS's MVLP and MOLP licensing plans, this is not 'new'
- What's the big news. IBM has done it for 40 years on mainframes
- I'd only be interested in rentals if cheaper than yearly maintenance
- I would say yes, provided the updates are more complete and frequent
- It could take care of many of the legal issues as far as licensing
- There are many arguments for both options, 'monthly' has its pro's
- Renting via an ASP would give many cost benefits actually

PERCEIVED MINUS POINTS:
- Having to pay for regular bug fixes is not acceptable
- I would never agree to such a scheme
- Non-Profit organizations could not afford such a setup
- It seems this would take the pressure off to deliver bug free software
- Upgrading all those machines all the time is a tremendous hassle
- If we fix any bugs in the software, are we violating the license? 
- If my server "misbehaves", who is responsible?
- Hardware components have gone down in price, why should the O/S go up?
- What happens at the end of the rental period, a forced upgrade?
- What if we're running software that does not support the new version?
- We already DO rent software! Even minor upgrades cost bucks.
- Putting expiry dates into O/S software will move users to shareware
- When projects end, all software is archived. Could be contract trouble
- Forget it! rental is time to look seriously at Linux or go back to Unix
- If you discontinue the rental, must you quit using the software?
- Once we are hooked, what is the incentive to improve the software?
- I want to own what I pay for and be able to use it as long as I want
- Bug fixes later issued should be free, product was defective when sold
- MS will get you hooked on cheap yearly fees, then gradually raise rates
- What if the new upgrade requires faster hardware we cannot afford?
- Upgrading is a decision I want to make myself
- The latest goodies also harbor bugs. Why pay good money for problems.
- I could potentially lose contra of what runs where: support headaches
- The last 5 years I found myself an unpaid MS Beta tester paying for 
my own tools (e.g. technet and MSDN) so somehow I think not!

As you see, there are many angles that need to be considered before you
would even think about this concept. You could use the above points even
as a checklist. Hope this helps.
----------------------------

* STRATEGIES TO RECOVER FROM THE WORM-ATTACK

This was a bad one, and quite a few of us are still feeling the 
aftershocks. The nastiest part was that the Worm.Explore.Zip was
not deleting files, but made them 0 bytes. That caused additional
problems and I was only partly right when I said that undelete 
or mirroring tools would help.

Mirroring in this case is only a solution when you would have it
set up in a scheduled fashion, like once every few hours. You would
need to catch the virus before the mirroring kicks in and then
restore the originals. Undelete tools can only give partial relief
as well. More about that below.

The most important thing is to instruct users to NEVER open up
attachments without due precautions and explain the hazards. 
Violations of course punished via death by hanging .
Some organizations take a more stringent route and simply tell
the firewall software to strip off any and all attachments and
either delete them or quarantine them. That is very safe but also
denies the benefit of being able to send a file to a colleague.

It certainly is time to create Policy and/or implement and enforce
the policies your organization has. There will be more of these
critters unfortunately. It also gets very important to keep your
virus protection software updated _all_ the time. For large shops
that means you have to do this at the Exchange server level. 

At the recent Gartner Group Information Security Event, a survey
was done by the SoundView Technology Group. This shows what your
colleagues are planning to do in the near future. Very interesting
data!

Q: What is your organization?s plan regarding the following 
security technologies?
percentage
installed now evaluating no plans to use

Anti-virus products 93% 6% 1%
Authentication tokens 36% 32% 32%
Firewall (Internet) 89% 10% 1%
Firewall (Intranet) 57% 24% 19% 
Intrusion Detection 26% 56% 18%
VPN 29% 52% 19%
Single Sign-On 4% 49% 47%
Smart Cards 11% 29% 60%

Q: And asked about their organization?s preference regarding 
information security product purchasing:
- 21% chose a Suite of products from a single vendor, but
- 79% preferred to create their own mix of "best-of-breed" products

Sunbelt also has done it's homework and we decided to upgrade our
current solution to a hardware+software firewall turnkey solution
provided by InterGraph. They have a fast box with a very complete
software solution that includes everything plus the kitchen sink.
Stand-alone software tools to protect your Exchange server are also
something we are looking into and I'll report back to you later
which ones seem the best.

Now, back to undelete tools. Backups are usually only made once
a night. Losing many hours of work on a file not backed up yet
can be extremely damaging. Undelete tools sometimes help out,
because earlier versions of files (or .temp files) might have 
been deleted and may still be recoverable. (viruses do not 
find these in the file allocation tables anymore, but undelete 
tools _do_) Here is a story that illustrates this.

"A week ago my computer had the misfortune of being "attacked" by 
the virus called Worm.Explore.Zip. It is a really bad virus. When 
Worm.Explore.Zip is executed, it searches drives C through Z of your
computer system and selects a series of files to destroy based on 
file extensions (including .h, .c, .cpp, .asm, .doc, .xls, .ppt) 
by making them 0 bytes long. This can result in non-recoverable 
data according to Symantec Anti Virus Research Center.

"That's exactly what happened to my computer. All my MS Word, Excel, 
and Power Point files were "zeroed" out. Several of those files 
had not been backed up and were critical to my business. My system 
admin was not hopeful I'd recover any of them, but did some research 
on the Web and found your product File Rescue.

"I loaded the trial copy of File Rescue and ran it. It very quickly
Listed all the deleted files on my hard drives (I have three, "C", 
"D", and "E"). I scanned the list and noticed a couple of temp files 
windows had created, but for some reason had been deleted. Two of 
these files fell in my "critical" category. File Rescue restored 
them perfectly. Because these files were so critical to me, I was 
very excited when File Rescue restored the files. 

"I'm extremely pleased with your products capabilities and have 
recommended it to my system admin. -- Stan Szybillo

We decided to make File Rescue available via our online shop
($69.95) with immediate delivery via download so you can hopefully
recover some more lost data:
http://www.sunbelt-software.com/filerescue.htm
----------------------------

* ONLINE MICROSOFT SEMINARS TO HELP PASS EXAMS

Many of you are in the process to get one or more certifications
under your belt. That means study in many different ways. One of
these is doing the Microsoft Online Seminars. They give you very
practical hands-on data that will make it more realistic and will
enhance your chances to pass those new adaptive exams. Check out:
http://www.microsoft.com/Seminar/1033/P79188.htm

********************************************************************

3. NT THIRD PARTY NEWS

* GRAND OPENING OF SUNBELT UNIVERSITY

Sunbelt Software started in 1982 with DataPoint system tools. From 
1986 we further specialized in VMS system utilities for Digital 
Equipment's big VAX systems (now Compaq). The third platform we 
decided to support is NT. We have been in the NT market for 4 years 
now. We started July 1995 with system management utilities. Sunbelt's 
mission is to improve conditions for NT System Administrators.

We have done this in two different ways. One is to provide you with
tools that help you keep NT up and running. The second is with MCSE
training materials. Both supported with free on-line communities via
our list server. Through our continuous surveys you told us about your 
day-to-day headaches. What you asked us was to further expand the 
training side. Why?

There are only two things certain in the life of an NT professional.
No, not death and taxes ;-) 1) Constant Change, and 2) There are not 
enough of us! There are 300,000 open IT positions in the USA today
that cannot be filled.

This means most NT pro's 'wear more hats'. For instance, you are a
System Administrator, but also the Database Admin and Network Admin
all at once. With companies rapidly moving into e-commerce you are
being asked to do even more. In short, training and certification
for new IT areas never stops.

Getting certified in more areas provides you with three major benefits:
1) Get promoted and make more money
2) Get industry recognition
3) Get to really understand IT

WHAT SUNBELT UNIVERSITY WILL DO FOR YOU

Your career in IT has much more expansion potential if you are trained
in the skills that are needed and can actually apply them on the job.
Ideally, you would be able to quickly adapt to corporate needs and
tell them: "Sure, I can get that done".

Sunbelt has been selling thousands of MCSE training kits, but that
wasn't enough. Many of you are now interested in other types of 
certification. That varies from A+ to Cisco to Oracle or even SAP.
So, we have done what we did in the tools environment. Looked around,
researched, tried, tested, and got our hands dirty with a bunch of
different providers of course materials so we could find the best-of-
breed like we do with utilities. We discovered a very interesting
phenomenon. There are major differences in quality categories.

WHAT ARE THE THREE MAJOR COURSEWARE CATEGORIES?

1) SIZZLE:
This nickname describes flashy courseware designed mainly to appeal
to your sense of fun and being comfortable with technology-based
training. The biggest problem with sizzle is that the suppliers
are only interested in getting you to buy their superficially
designed courses by providing a lot of media glitz and glitter
instead of meaningful content and teaching techniques.

2) SUBJECT-MATTER:
These quickly developed, passive page-turners focus on your desire
to get the most content for your money. Subject matter suppliers
seek to dump a wide range of concepts and content while providing
you with very little in the way of multimedia or interactivity.

3) SKILLS-BASED
This type of courseware applies to the courses that use good
instructional design and sufficient course content to increase
your actual job performance. These courseware suppliers are the
ones who seek to provide the right balance of engaging instruction
with performance-oriented course content and the appropriate media
to keep you interested and actually skilled in the area.

The first two may seem respectively fun and cheap, but in the long
run they can cause major lost time and money. But it is not easy to
determine what kind of courseware you are buying if you are alone
and want to get the best value. Skills Based Training is the best.
You will be able to use it on the job immediately with certainty.

SUNBELT UNIVERSITY HAS CHOSEN THE BEST-OF-BREED AGAIN

With the above findings, Sunbelt University decided to partner with
one of the largest courseware providers out there. They're called
NETG and have over 500 titles. They are one of the two companies
that Microsoft uses to train their own people, so we feel fairly
comfortable with that endorsement.

Sunbelt University allows you to select a course, pay for it on-line,
download it immediately and get started anytime, anywhere. (Of course
you can also get the CD-ROM sent via snail mail). Our system has a
series of unique features that I'd like to explain for a moment.

1) LONG TERM RELATIONSHIP
We are committed to a long-term relationship with you. The goal of
any training program is to equip you with the right skills to do 
real work in the real world. Sunbelt University training focuses
on getting you job skills, not just concepts and/or exam cramming.
Our 'Precision Learning' concept allows you to 'test out' of areas
you already know.

2) SIMULATION, INTERACTIVITY AND SOUND
Being able to interact with the software reinforces your skills.
Simulations make it even more real, and having an audio track (this
is a unique feature) will help you retain the skills even better.

3) DYNAMIC PERFORMANCE BASED MASTERY ASSESSMENT
If you train using self-paced materials, you need to get some feedback
if you really know your stuff or not. The assessments give you a
reliable indicator if you can apply what you have learned. In short.
this is not a 'monkey-see, monkey-do' type of approach. You will get
through it and at the end you'll really _understand_ the material.

4) VENDOR RELATIONSHIPS
We partner with industry leaders such as IBM, Microsoft, Oracle, SAP,
Novell and Cisco to co-develop many courses. These alliances give us
access to beta software and allow us to provide you fresh course
material on a very regular and timely basis.

5) COLLEGE CREDIT
Through the NETG/Sunbelt University Collegiate program, you can now
follow a curriculum path recommended for college credit by the
American Council of Education's (ACE) College Credit Recommendation
Service (formerly ACE/PONSI)

6) 'SKILLVANTAGE' MANAGER
This is a powerful training management application that creates a
database containing your complete training history.

Sunbelt University uses high-tech to teach high-tech. The Computer-
Based Training enables you to study when you want, and where you
want. Anytime, anywhere learning, via desktop workstations or laptops
at home, work, traveling, and when it is most convenient for you,
mornings, evenings, workdays, or weekends.

Whether used as an alternative or a complement to traditional
classroom training, Sunbelt University?s technology training provides
you with hands-on practice, while allowing you to tailor courses to
your personnel needs.

GET PROMOTED & MAKE MORE MONEY. GET RECOGNIZED. GET TO UNDERSTAND IT.

Sunbelt University will work close with you to create a tailored,
modular training solution based on your skill set. So come visit
the cyber-campus of Sunbelt University and have a look at the full
Course Curriculum we have for you.

http://www.sunbelt-university.com/
What Certifications Do You Want Today?
----------------------------

* VERY USEFUL CERTIFICATION SITE 

I was made aware last week of an extremely useful site that I did
not know yet! This one is completely focused on getting you crammed
for your certification in many different ways. Discussion lists,
Mailing lists, Articles, Jobs, Study tips and a very nice service
to boot: they can send you by email ONE QUESTION every day, for the
exam you are studying for. That is a fun and cool way to keep some
of your time focused on getting prepared. Warmly recommended!
http://www.cramsession.com/

********************************************************************

4. "THE NT STOCK WATCH" Closing Friday June 18, 1999

52 WK 52 WK P/E WEEK
SECURITY CLOSE HIGH LOW RATIO CHNG
---------------------------------------------------------------------
Advanced Micro Devices... 18 3/4 33 12 3/4 +11.5%
BMC Software............. 49 1/4 60 1/4 30 34 +9.2%
Citrix Systems Inc....... 54 1/2 55 11/16 23 1/8 67 +12.3%
Compaq Computer.......... 21 3/4 51 1/4 20 -2.5%
Computer Associates...... 51 3/16 61 15/16 26 46 +9.4%
Data General Corp........ 13 7/16 21 13/16 7 +1.4%
Dell Computer............ 36 11/16 55 20 64 +7.3%
Electronic Data Systems C 58 3/8 59 15/16 30 7/16 54 +0.8%
Gateway Inc.............. 65 1/16 84 1/2 36 1/8 28 +6.2%
Hewlett Packard Co....... 91 15/16 97 9/16 47 1/16 30 +4.0%
Intergraph Corp.......... 7 5/8 10 1/4 4 11/16 -0.4%
International Business Ma 120 3/4 123 53 1/8 34 +5.6%
Legato Systems Inc....... 55 67 3/4 27 1/2 66 +0.4%
Micron Electronics Inc... 9 11/16 24 3/4 9 25 +3.3%
Microsoft Corp........... 85 95 5/8 42 1/4 67 +8.8%
NCR Corp................. 47 3/8 55 3/4 23 1/2 39 +8.9%
Network Associates Inc... 14 3/16 67 11/16 10 1/16 71 -1.7%
Novell Inc............... 24 3/4 28 1/8 9 1/2 63 +6.7%
Oracle Corp.............. 35 1/16 41 1/8 12 1/8 40 +38.5%
Qualcomm Incorporated.... 129 3/4 121 18 7/8 +19.3%
Seagate Technology....... 28 11/16 44 1/4 16 1/8 39 -6.8%
Silicon Graphics......... 13 7/16 20 7/8 7 3/8 +6.4%
Sun Microsystems Inc..... 64 1/16 72 1/2 19 1/4 44 +7.3%
Sybase Inc............... 9 7/8 11 5/8 4 1/2 0.0%
Symantec Corp............ 25 3/16 29 8 11/16 29 +2.0%
Unisys Corp.............. 38 7/16 39 5/8 17 5/8 31 +2.3%
Veritas Software Corp.... 89 99 1/4 23 3/4 82 -1.0%
Dow Jones 30 Industrials. 10,855.56 +3.4%


********************************************************************

5. "HOW TO USE THE MAILING LIST"
Instructions on how to subscribe, sign offor change your email address

TO SUBSCRIBE TO THE LIST (Tell your friends!)
Click: http://lyris.sunbelt-software.com/scripts/lyris.pl?join=nt-list
and fill out the form, simple & easy: 1 minute work.

Or by email, send a blank message to the following address:
[email protected]

_____________________________________________________

TO QUIT THE LIST

1) The Web Way:
http://lyris.sunbelt-software.com/scripts/lyris.pl?
choose the NT-List, use your email address that is at 
the bottom of each newsletter and leave the list via 
the web interface.

2) The Email Way: Simply follow the personalized 
instructions at the very end of this newsletter.
_____________________________________________________

TO CHANGE YOUR ADDRESS

First unsubscribe and then resubscribe as per the
procedure above.

********************************************************************

FOR MORE INFORMATION

On the World Wide Web point your browser to:

For the newsletter and our website:
USA: http://www.sunbelt-software.com

Email for US sales information to:
[email protected]
Email for US Tech support to:
[email protected]
Email to the US Editor:
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Email for European Sales to:
[email protected]
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[email protected]

At the time of this newsletter's release, all links were checked 
to verify their accuracy and validity. However, due to the ever-
changing pages of various sites, some links may later prove to be 
invalid. We regret any inconvenience should you be unable to open 
any of these links.
********************************************************************

Things Our Lawyers Make Us Say:

This document is provided for informational purposes only. 
The information contained in this document represents the

current view of Sunbelt Software Distribution on the issues
discussed as of the date of publication. Because Sunbelt
must respond to changes in market conditions, it should not
be interpreted to be a commitment on the part of Sunbelt
and Sunbelt cannot guarantee the accuracy of any informa-
tion presented after the date of publication.

INFORMATION PROVIDED IN THIS DOCUMENT IS PROVIDED "AS IS"
WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND
FREEDOM FROM INFRINGEMENT.

The user assumes the entire risk as to the accuracy and the
use of this document. This document may be copied and
distributed subject to the following conditions: 1) All text
must be copied without modification and all pages must be
included; 2) All copies must contain Sunbelt's copyright
notice and any other notices provided therein; and 3) This
document may not be distributed for profit. All trademarks
acknowledged. Copyright Sunbelt Software Distribution, Inc.
1996-1999.

(email me with feedback: [email protected])