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Vol. 12, #41 - Oct 22, 2007 - Issue #647
Unified Communications Launched: Death Of The PBX

This issue of WServerNews is sponsored by
  1. Editor's Corner
    • Unified Communications Launched: Death Of The PBX
    • Feedback From A Sales Survey
    • Webinar: Enterprise Class Email Archiving for Exchange
    • Webinar: What's New in CounterSpy Enterprise Version 3.0
    • Quotes of the Week
  2. Admin Toolbox
    • Admin Tools We Think You Shouldn't Be Without
  3. Tech Briefing
    • October 2007 Web Server Survey
    • PCs Shipping At Fastest Rate In 2 Years
    • Special Report: Virtualization And The Changing Windows Desktop
    • Expert Tip: SQL Server Password Management
    • How To Troubleshoot Disk Problems In Microsoft Windows Vista
    • A Windows Administrator's Guide To Printer Management
    • Release Policies Set Standards For Rollouts
  4. Windows Server News
    • Exchange Server 2007 Service Pack 1 Is A Must
  5. WServer Third Party News
    • What Makes A Happy Customer?
    • Federal Rules of Civil Procedure and Email Discovery
    • And Yet More Vulnerabilities, Here Is The List:
  6. WServerNews Fave Links
    • This Week's Links We Like. Tips, Hints And Fun Stuff.
  7. WServerNews- Product of the Week
    • Instantly Reduce Every Message In The Exchange Store to 2-5K!
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Editor's Corner

Unified Communications Launched: Death Of The PBX

This week, Redmond introduced its Unified Communications (UC) strategy, together with new products and an Exchange 07 service pack update. The big idea of UC is a suite of communications software that connects phones with servers and delivers messaging, voice and video conferencing in an integrated package. I have seen it work at TechEd and it's pretty cool. Microsoft showed off some early bird adopters, and about 50 partners ranging from VARs to telephony vendors like Nortel and Ericsson, and of course the required ISVs and phone and device manufacturers. "What today's announcement is about, is taking the magic of software and applying it to phone calls," Gates said.

The official code released is called Microsoft Office Communications Server 2007, which from now on we'll call OCS 07, Microsoft Office Communicator 2007, a new version of Microsoft Office Live Meeting, and Microsoft RoundTable. Redmond's OCS 07 product is the foundation for its UC strategy. It is a Session Initiation Protocol (SIP) -based server that can route and switch IP-based voice traffic, IM, Web conferencing sessions, and presence from within MS Office. You will also see integration with Dynamics ERP and the MS CRM product.

There are a whole bunch of moving parts here, as with OCS 07 comes the Office Communicator 2007 client solution, so you can deliver phone/IM/video to PCs, mobile devices and browsers. Redmond also showed of their new hardware; Microsoft RoundTable is a newfangled phone that includes a 360-degree camera to deliver video conferencing.

Redmond of course claims a whole slew of benefits: reduce hold- or wait times while on the phone, reduce the need for travel, and improving collaboration within businesses, given the unified communications capabilities. The buzzword is 'presence'. It's supposed to mean the end of telephone tag, blind dialing and voicemail hell. Forrester came out with glowing predictions of 500% in ROI across three years. The market is supposed to be worth $17 billion in four years, up from $4 billion now. Yah sure.

Redmond is now attacking the last remaining island that has not been affected by IT. It goes straight into the teeth of some big players like Cisco, and it will take some time for this technology to penetrate. Think earliest 2009, 2010 before you see companies roll out OCS-based integrated web conferencing and whole-hog UC. But you might as well get ready, and study up on UC as there's a good chance you're gonna have to manage those servers too in the near future. Call it job security. Here is a good roadshow you can sign up for to get to know more about UC:

Feedback From A Sales Survey

"I am very happy with CounterSpy. The purchase price was good and it's easy to manage. I also use Ninja on our Exchange server and I love that product too. Sunbelt is the best company I have worked with in years. Your guys are always helpful in the forums and seem to really listen to things like feature requests. It feels like you guys really care about your customers and that's something that is hard to find in most companies theses days. Please keep up the good work. Thanks." - B.H.

Webinar: Enterprise Class Email Archiving for Exchange

Join us for a sneak preview of Sunbelt Software's new Exchange email archiving and compliance solution, Sunbelt Exchange Archiver(tm), scheduled for release the first week in November. If you need a powerful, easy to use, enterprise-class email archiving tool that automatically enables you to comply with all requirements, and allows you or your end-users to transparently retrieve any archived email, then don't miss this webinar!

The webinar will be hosted by Alex Eckelberry, CEO and Greg Kras, VP of Product Management for Sunbelt Software on Tuesday, October 30th at 2:00pm EDT and will explain the features and benefits of implementing a powerful email archiving solution on your Exchange Server at an affordable price. Learn how Sunbelt Exchange Archiver can help you:
  • Improve Exchange performance
  • Eliminate PST headaches
  • Dramatically reduce backup times
  • Use up to 80% smaller message store
  • Meet compliance requirements
  • And more
When: Tuesday, October 30th, 2007 2:00 PM EDT
To register for this event please visit:

Can't Wait? Want to see the first recorded webcast instead? Here is the link to the slides, the webcast and also all the questions that were asked and answered during the webcast... (20 pages worth of technical questions in a PDF)

Webinar: What's New in CounterSpy Enterprise Version 3.0

Join Sunbelt Software for an overview of the new features in CounterSpy Enterprise version 3.0. This new version continues to provide robust protection against complex malware threats for corporate environments while delivering several new features, including new management dashboards, reporting improvements, and console usability enhancements.

The web demo will be hosted by Alex Eckelberry, CEO and Greg Kras, VP of Product Management for Sunbelt Software on Tuesday, October 23rd at 2:00pm EDT. Learn about the new features of this robust enterprise antimalware product including:
  • New configurable management dashboards that allow administrators to easily create a customized "malware command center" that gives instant access to their most used reports and policy controls.
  • Reporting improvements that make it easier to schedule and customize the library of reports, and includes a new report scheduler and custom report editor
  • Console usability enhancements that offer easier-to-understand alerts and customizable views
When: Tuesday, October 23, 2007 2:00 PM (EDT)
To register for this event please visit:

Quotes of the Week

"Liberty, when it begins to take root, is a plant of rapid growth" -- George Washington
"I am so clever that sometimes I don't understand a single word of what I am saying." - Oscar Wilde

And thank you for being a WServerNews subscriber.

Hope you enjoy this issue of WServerNews! Warm regards, Stu Sjouwerman  |   Email me: [email protected]

Double-Take Software - Recovery Made Easy

Disaster Recovery Virtualization - Past, Present and Future;

With Analyst Guest Speaker! Date: November 14th, 2007 Time: 5pm - 6pm CET Speakers: Bob Roudebush, Director of Solutions Engineering, Double- Take Software and John Humphreys, Analyst, IDC. The virtualization market continues to grow at a rapid pace, fueled by industry leaders such as VMware and Microsoft, as well as newer companies vying for a piece of the virtualization action.
  • What virtualization solutions are available today?
  • Which technology for an organization's business continuity goals?
  • Are there solutions designed to leverage the capabilities of virtualized servers to make implementing disaster recovery easier and cheaper?
  • What kinds of use cases are most beneficial to investigate?

Admin Toolbox

Admin Tools We Think You Shouldn't Be Without

Windows Vista Devices and Drivers. Redmond offers a growing collection of driver resources for users of Windows Vista. Here's the latest collection of resources:

Get mPowerTools to do tedious Active Directory tasks without scripting. 100+ reports with AD, Security and Permissions reporting. Use it free for 15 days.

Black Hat of the North - SecTor: Security Education Conference Toronto, Nov. 2007. Visit them at:

The ePolicy Institute found that 21% of companies have been required to produce employee email in legal cases. You need Archiving with full-text search ability:

Tech Briefing

October 2007 Web Server Survey

Apache has around a 10% market share advantage over IIS now, which is the smallest gap between the two since IIS was launched in 1996. On the active sites measure which excludes templated sites, Apache gains 1 million sites this month, though this is eclipsed by growth of nearer 3 million for Microsoft-IIS. Here are all the graphs:

PCs Shipping At Fastest Rate In 2 Years

Computer shipments rose this summer at the fastest rate in nearly two years, and Hewlett-Packard Co. pulled still farther ahead of Dell Inc. as the world's largest maker of PCs, two technology research firms reported Wednesday. Read more:

Special Report: Virtualization And The Changing Windows Desktop

The classic Windows desktop is changing, and eventually it will alter the way we do our jobs. This Special Report defines the new terms and addresses the options that Windows managers might consider for virtualizing the desktop and for planning their near-term technology needs. (registration required)

Expert Tip: SQL Server Password Management

There are several risky assumptions about SQL Server passwords that can get you into a bind quite easily. Read this tip to find out what not to assume. (registration required)

How To Troubleshoot Disk Problems In Microsoft Windows Vista

This excerpt from "Windows Vista Resource Kit," provides instructions for troubleshooting disk problems in Microsoft Windows Vista. It explains how to prepare for disk failures, how to use Chkdsk, how to work with the Disk Cleanup Wizard and how to disable non-volatile cache.

A Windows Administrator's Guide To Printer Management

Printer management is more than simply sending print jobs to a network print queue. It also entails configuring, fine-tuning and troubleshooting problems -- not the least of which is dealing with the quirky ways end-users use them. Find out more in this resource guide, which examines printer management issues Windows admins commonly encounter and offers tools and tactics that can help optimize printer performance. (registration required)

Release Policies Set Standards For Rollouts

Before deploying Windows Vista, make sure you develop a release policy that identifies how the rollout will be managed in order to optimize productivity and minimize disruptions. Find out more in this tip!

Windows Server News

Exchange Server 2007 Service Pack 1 Is A Must

The main thing to take away is that if you want to run OCS (a.k.a. Office Communications Server 2007), you need SP1, no doubts about it. It also supports W2K8 and Vista. Next, it beefs up secure e-mail access, has better support for email encryption, and adds an third manual middle-of-the road HA/Fail-over option.

For admins, there is a whole slew of goodies, like GUI console and shell updates. On the console side, much of the features that were command-line -only are now in the GUI and that includes POP/IMAP management, public folders, VoIP security, and clustering. And if you are a scripter, you will like the Exchange PowerShell toolkit additions. They make it a lot easier to use, as well as provide support for importing and exporting PST files.

From the end-user perspective, they get SharePoint and public folder access via OWA which is nice. (they claim the security is covered) To keep Web-based traffic more secure, SP1 now includes support for S/MIME encryption via the OWA client. There's quite a few new features your end-users will like, including new OWA themes, Office 2007 document converters, and a new monthly scheduling view.

And there's more. An update to ActiveSync, and more granular tools such as log management updates and mobile remote wipe confirmation. Like I said, this is a must-have. Here is Microsoft's event about it. Watch at any time:

WServer Third Party News

What Makes A Happy Customer?

My name is Peter Neuman and I am the owner and President of PCN Network Consulting, Inc. We are a small IT consulting firm in Westchester NY servicing small and mid-sized companies and their IT needs. For a long time, we were experimenting with various methods to block spam at various client networks. One of the main complaints we had with many of the available spam blockers out there was that if spam was blocked, there was no convenient way to sift through the blocked mail to make sure a legit message was not sent to the spam folder (which can often happen). And if it we found it complicated, imagine trying to explain it to an end user.

One of the products we used ( I won't mention the name ) blocked the spam and then at the end of each day, generated and sent an email with a list of the messages that were blocked. Waiting until the end of the day to see that a message I was supposed to get in the morning was blocked - does not work for me or any of my business clients.

We finally stumbled upon Sunbelt's Ninja Spam Blocking tool. I was immediately pleased that we were able to download a trial prior to purchasing and that their software support team was kind enough to walk us through the installation even though we had not purchased it yet.

Upon installation, my first impression of the software was that I liked the SPAM folder that gets automatically created in the outlook folder list. Within the spam folder are three subfolders (Quarantine, allowed senders, and blocked senders) The quarantine folder is where the spam emails automatically go so you can actually check it in real-time as they come in. There is no delay or wait time. Another excellent feature is that if a legit email is being blocked, simply drag the email out of quarantine and place it in the allowed senders folder. The Ninja service learns and will correct the problem. It is a trouble free, simple solution that just works. As with all software applications, there are times when we have questions or require a bit of assistance in getting something installed correctly. This is where Sunbelt shines.

Each and every time either myself or one of my associates has contacted Sunbelt, their support staff has always been extremely helpful. Christina Gibellino is one of the sales associates and has become one of the most reliable and customer satisfaction oriented people I have ever run into. She is extremely helpful and goes above and beyond which is such a rare thing to find these days. She is such a pleasure to speak with, that the reliability of the Ninja spam filter software is just an added bonus.

Once you find a winner, you stick with it. Our search is over.

Peter Neuman
PCN Network Consulting, Inc

Federal Rules of Civil Procedure and Email Discovery

As you know, email is increasingly used in court cases. Often e-discovery for civil lawsuits provides the grounds for prosecuting criminal cases. What is not known, is -how- often this is the case. The ePolicy Institute found that 21% of companies have been required to produce employee email in legal cases.

This obviously means that you as an admin need the ability to query the exchange message store quickly and efficiently. You need powerful tools with both simple and advanced full-text search and also be able to do granular extraction of relevant emails and attachments with a minimum impact on IT staff. Here is the answer to all this: Sunbelt Exchange Archiver:

And Yet More Vulnerabilities, Here Is The List:

SNSI uses the latest Mitre Common Vulnerabilities and Exposures (CVE) list of computer incidents. It also contains the latest SANS/FBI top 20 vulnerability list. SNSI also uses the latest CERT, CIAC Microsoft and FedCIRC (Department of Homeland Security) advisories. New vulnerability updates for this release include:
W3214 Adobe GoLive 9 BMP, PNG image handling
W3213 Adobe Illustrator CS3 PNG, BMP, DIB, and RLE image handling
W3212 Adobe PageMaker font name handling W3110 Java Runtime Envrionment
W2994 CA ARCServe Media Server, RPC, Message Engine Vulnerabilities
W2992 Java Runtime Environment 1.5 latest not installed
W2991 Java Runtime Environment 1.4 latest not installed
L0138 Wesnoth UTF-8 string truncate error - FC
L0139 HPLip hpssd user input error - RHE
L0142 Cpio safer_name_suffix vulnerability - SuSE
L0143 Emacs crafted image size error - SuSE
L0144 Krb5 Multiple vulnerabilities - SuSE
L0145 PPTpd  GRE out-of-order and dequeue error - SuSE
L0146 MySQL multiple vulnerabilities - SuSE
L0147 QT3 Off-by-one QUtf8 Decoder error - SuSE
L0148 Balsa ir_fetch_sep FETCH response error - SuSE
L0149 Id3lib RenderV2ToFile temp file error -
L0151 TCL/TK animated GIF image error - SuSE
L0153 Lighttpd fcgi & mod_proxy overwrite errors - SuSE
L0154 Novell-groupwise-gwclient SSL intercept - SuSE
L0157 Sylpheed-claws inc_put format string bug - SuSE
L0158 Kernel multiple vulnerabilities - SuSE
S0516 Streams module vuidmice instability - Solaris 8 - 10
S0517 Labeld Trusted Extensions service vulnerabilities - Solaris 10
S0518 Kernel VFS, Auditing vulnerabilities - Solaris 10
S0519 X Font Server font handler vulnerabilities - Solaris 8 - 10
S0521 Shutdown not completing cleanly - Solaris 10
S0522 StorEdge 3510 FC FTP service vulnerability -
H0167 OpenSSL multiple vulnerabilities - HP-UX 11

Sunbelt Network Security Inspector version was released October 17, 2007).

Sunbelt Software recommends you download the new SNSI version, scan, and patch your machines today. To get the latest SNSI version, visit:

WServerNews Fave Links

This Week's Links We Like. Tips, Hints And Fun Stuff.

WServerNews- Product of the Week

Instantly Reduce Every Message In The Exchange Store to 2-5K!

Sunbelt Exchange Archiver improves performance, productivity and allows you to comply with legal and regulatory retention requirement, within budget! Also, note that the following 'Archiving Myths' are BUSTED:
  • "Our 'archive' is really our backups."
  • "We purge email frequently in order to have no 'smoking guns.'"
  • "The courts will let us off the hook if we can't produce data because of our 90-day deletion policy"
  • "We don't need to archive because we're not in a regulated industry"