Vol. 15, #31 - Jul 26, 2010 - Issue #789
End-Times For Server Virtualization?

  1. Editor's Corner
    • Apple 2010 Survey Executive Summary
    • Homeland Security Unveils Intrusion Detection Engine
    • Quotes of the Week:
  2. Admin Toolbox
    • Admin Tools We Think You Shouldn't Be Without
  3. Webinars & Seminars
    • Sunbelt Exchange Archiver? Product Demonstration - July 27
  4. Tech Briefing
    • Learning The Basics Of Citrix XenApp 5
    • Microsoft Backtracks On Windows XP 'downgrade' Extension
    • Cloud Computing Explained
    • Intelligence: Ten Habits of Bad Web Design
    • Should I Use That MS One-Click Fix-It?
    • Desktop Infrastructure and Cloud Services Survey
  5. Windows Server News
    • End-Times For Server Virtualization?
    • Dell Warns Of Malware On Server Motherboards
    • Microsoft Readies Virtual Machine Manager Self-Service Portal
    • Virtual Server Deployment: A Step-By-Step Guide
    • Private Clouds On The Horizon
  6. Third Party News
    • NEW BOOK: Hacking Exposed Wireless
  7. WServerNews Fave Links
    • This Week's Links We Like. Tips, Hints And Fun Stuff.
  8. WServerNews - Product of the Week
    • VIPRE Enterprise Success Story #342
From Redmond Channel Partner Online. "How VIPRE Could Be Improved."

One reader gives some thoughts on how Sunbelt can improve their software: "There's nothing to not like about Sunbelt and its VIPRE suite. I'm about to re-up and expand my subscriptions. Well, in the interests of full disclosure, I did e-mail some Sunbelt managers this "complaint" message: Years ago, I kinda liked the dangerous, exciting adventures I had with Symantec/Norton and Panda. By comparison, VIPRE is boresome. It gives me no emergencies. Not even close calls. No pirated browsers. Nothing! Where's the fun? For your PR benefit, let me suggest:
  • As scans run, display mock battles on the screen where Vipres eat canny, wiggly, fast-moving viruses.
  • Display messages like: "Today, 4,892,643 Windows users were infected with KarmaGeddon99. You weren't."
  • Each time VIPRE stops malware on its way in, play an audio-visual "SNAP!" like a mosquito-zapper incinerating its prey.
  • Give users a slick, on-screen TurboButton. It doesn't have to do anything. But pressing it will give us some feeling of participation.
You get the idea, right? Enough of this quiet, behind-the-scenes efficiency! Jazz it up! I'm still awaiting those product improvements. -- Jon

Editor's Corner

Apple 2010 Survey Executive Summary

Thanks to all 600+ of you who participated in the ITIC/Sunbelt Software Apple 2010 Consumer & Enterprise Survey. As usual, your responses provide great insight into the issues and trends that impact the popular brand. Not surprisingly, you told us what you liked and disliked about the various Apple devices. Your essay comments were thought provoking, insightful and offered some great constructive criticism. From your keyboards to Apple?s ears! And the Winners Are...

Your outstanding and insightful comments make it very tough for Stu and I to choose the winners. However, after much careful consideration, the winners are:

The iPad winner is: Adam Caccavio
The iPod Touch winners are: Brad Knust and Pat Havener
We will be contacting all of you directly very shortly.

Survey Results

In a clear indication of Apple?s continuing strength with business customers, a new survey of enterprise technology managers shows accelerating interest in purchasing first-time or additional Mac OS computers and iPhones.

Satisfaction with the performance, reliability and security of Apple devices - particularly Mac hardware, OS X 10.x operating systems and the iPhone 3 and 4 (the antenna problems of the newest iPhone 4 notwithstanding) were very high. On average, approximately two-thirds of the survey participants rated the performance and reliability of Apple devices as "Excellent" or "Very Good."

In addition, the survey responses validate the record breaking iPad sales statistics. As of June 22, Apple said it had sold over three million iPads in the 80 days since its? April release. The figure is presumably much higher today. The ITIC/Sunbelt survey also found that the iPad is off to a very strong start, with 23 percent or nearly one in four IT managers stating they?ve already purchased or ordered the new Apple tablet. Another 18 percent said they plan to purchase an iPad within the next nine months, while just over half -- 51 percent -- said they have no definitive timetable. The remaining 8 percent said they plan to wait until Apple cuts the iPad prices for the first time.

And 86% of the respondents who have already bought an iPad say they are using it for both personal and business functions. The responses to the question, "How often do you or your business experience technical issues with Apple products/devices?" were very positive and encouraging. Some 12 percent said they never had any problems; 50 percent or half the respondents said they "rarely" experienced problems; 20 percent said they "occasionally" encountered technical issues every few months; 5 percent said "once a month; "6 percent said "two or three times per month;" 5percent said "regularly or once a week," while a very small 2 percent minority indicated they/their businesses encountered technical issues on a daily basis.

Overall, the survey results were positive with respect to the Apple usage experience for consumers and enterprise users, although a significant portion of IT managers complained of problems and voiced concerns regarding integration, interoperability and manageability of Apple devices in an enterprise setting. Among the other survey highlights:
  • Nearly two-thirds of respondents -- 63 percent -- indicated they/their organizations use the various Apple devices for both personal and business functions.
  • An overwhelming 82 percent majority of survey participants said they use their iPhones to access corporate Email and data.
  • 24 percent, who did not currently own an iPhone, said they "have already decided" or are "very likely to switch" with an additional 35 percent saying "it?s possible we?ll switch when the current contract expires."
  • Eight out of 10 organizations said they are "more likely to allow more users to deploy Macintoshes as their enterprise desktops" in 2010-2011, up from 68 percent in the 2009 survey.
  • The number of organizations reporting large complements of Macs and OS X 10.x in their organizations continues to climb. Some 7 percent of respondents said they have more than 250 Macs in their enterprise. In the 2008 survey, only 2 percent had more than 250 Macs.
  • The percentage of mobile/remote users using Apple devices is rising quickly & significantly
  • The line between Apple consumer and enterprise usage continues to blur : 79 percent of survey respondents said that their firms will increase integration with existing Apple consumer products such as the iPhone to allow users to access corporate e-mail and other applications in the 2010-2011 timeframe. This is an 11 percent increase from the 68 percent of respondents who answered that query in the ITIC/Sunbelt 2009 Apple Enterprise Usage survey.

The growing popularity of Apple products in the personal lives of IT managers is having a continued spillover effect in the enterprise. The acceleration of interest compared to our previous surveys tells me this trend will continue unabated during the next 12 to 18 months.

This is the third Apple Consumer and Enterprise Survey conducted by ITIC and Sunbelt since 2008. Each successive survey has shown a steady increase in both the number of Macs and Apple devices being deployed by corporate enterprises. ITIC will release the results of additional survey questions on Apple product satisfaction, reliability, security and ease of adoption/ integration in August, 2010.

Particularly noteworthy is the survey participants? strong interest and enthusiasm for the iPad, a product just a few months old. Plus the already strong iPhone adoption will continue as old wireless contracts expire. One can only project that if iPhone becomes available on Verizon in the U.S., the numbers of additional enterprise-based units could be staggering.

Thus far, consumer and corporate users appear to be nonplussed and largely unaffected by the iPhone 4?s much publicized antenna problems which have led to reports of dropped calls the essay comments and first person customer interviews. First person customer interviews on the topic have elicited little more than a shrug. One user said, "So what? All mobile phones and PDAs drop calls."

Still, Apple must respond decisively and quickly to address any performance, quality and reliability issues related to any and all of its products. Apple has a press conference scheduled for later today to address the issues. At present however, these issues do not appear to be having an adverse impact on iPhone 4 sales. With Apple?s enterprise success though, will come new challenges. IT managers who participated in the ITIC/Sunbelt survey extolled the features and functions of the Apple Macs, OS X 10.x, iPhone and iPad for consumers.

However, as more and more Apple devices make their way into the enterprise, the lack of enterprise-class third-party management and performance enhancement tools and technical support is becoming a significant barrier and impediment to widespread enterprise adoption. It is not as problematic though, for organizations that currently have just a few Macs or isolated pockets of Macs and OS X 10.x in specific departments such as graphics. Still, Apple will have to address these issues if it is to mount a serious challenge to Microsoft?s dominance. So far, the company has been silent about its enterprise strategy.

A new consortium of five third-party vendors calling itself the Enterprise Desktop Alliance (EDA) has taken the lead to promote the management, integration and interoperability capabilities of the Mac in corporate environments. Apple is well advised to forge a closer relationship with the EDA and its member organizations to foster greater third party integration and interoperability between Apple devices and rival platforms. Part 2 of the Apple survey results as they relate to security issues will appear in a subsequent issue. - By Laura DiDio.

Homeland Security Unveils Intrusion Detection Engine

An open source foundation partially funded by the U.S. Department of Homeland Security unveiled an open source engine it said improves on past technologies built to detect and prevent network intrusions. This is interesting. You can read ore about this at ComputerWorld:

Quotes of the Week:

"When the whole world is against you paranoia is just good sense" -- Johnny Fever

"An investment in knowledge pays the best return." -- Benjamin Franklin

Warm regards, and thank you for being a WServerNews subscriber. No trees were killed in the sending of this message, but a large number of electrons were terribly inconvenienced. Please tell your friends about us. They can subscribe here:

PS: Did you know this newsletter has a sister publication for XP users called WXPnews? You can subscribe here, and tell your friends:

PPS: And now we have our new Win7News! You can subscribe here, and tell your friends:

Hope you enjoy this issue of WServerNews! Warm regards, Stu Sjouwerman  |   Email me: [email protected]

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  • Admin Toolbox

    Admin Tools We Think You Shouldn't Be Without

    Simplify your life with mPowerTools - 100+ Reports - tackle AD chores in bulk - a search & replace tool - you'll never script again AND NO third party databases!

    Complete Windows Change Management - WhatChanged Free Trial Monitor Windows change with WhatChanged. Improve availability, accelerate troubleshooting. Free Trial!

    Want to check out if your browser is HTML 5 ready? Point it here and see the score. Some are not that pretty:

    And while we are at it, here is a crash course on HTML 5 Video. Worth it:

    Webinars & Seminars

    Sunbelt Exchange Archiver? Product Demonstration - July 27

    Exchange performance is suffering. Your users complain about email storage and don't want any quotas. Your CEO requires legal compliance. Want a high-end, feature-rich, admin-friendly product that solves all these issues at a very affordable price? Then join us for a demonstration of Sunbelt Software's Microsoft Exchange email archiving and compliance solution, Sunbelt Exchange Archiver. This powerful, easy to use, enterprise-class email archiving tool automatically enables you to comply with all requirements, and allows you or your end-users to transparently retrieve any archived email. Register here for: Tuesday, July 27, 2010, 2:00pm - 2:30pm ET

    Tech Briefing

    Learning The Basics Of Citrix XenApp 5

    WServerNews Reader and NTSYSADMIN contributor Carl Webster has finished his book about Windows XenServer. I checked it out and it comes warmly recommended: With this book you will learn to create a account, download, install and update XenApp and XenServer, publish applications, perform basic Farm maintenance, provide external access to published applications and use an Apple iPad with the Receiver for iPad: The print version is here:

    And the Kindle version is here:

    Microsoft Backtracks On Windows XP 'downgrade' Extension

    Remember last week when I reported you could get XP until 2020? Well, Sorry, but Windows XP 'downgrades' won't be available that long. Microsoft says that you can't 'downgrade' Windows 7 Pro and Ultimate to Windows XP for as long as reported. More at InfoWorld:

    Cloud Computing Explained

    OK, the buzzword is all over the place, but how do you really deploy it? Educause has a good article here, with video examples, that starts out with this: "While many talk about the cloud, few actually understand it. Three organizations' definitions come to the forefront when defining the cloud: Gartner, Forrester, and the National Institutes of Standards and Technology (NIST). Although both Gartner and Forrester provide definitions of cloud computing, the NIST definition is concise and uses industry-standard terms.

    This article takes an in-depth look at the NIST definition of cloud computing. Each of the NIST definition's points is defined in greater detail, and examples of cloud-based technologies will help the reader gain a better understanding of the cloud. NIST defines cloud computing as:

    ...a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction. This cloud model promotes availability and is composed of five essential characteristics, three service models, and four deployment models.

    The remainder of this article discusses these five characteristics, three service models, and four deployment models. Worth it!

    Intelligence: Ten Habits of Bad Web Design

    Is your CEO telling IT that the website looks like a Korean Candy Store? He may have a point. Baseline Mag has an entertaining slide show that shows how NOT to do it. Here is how they started it: "Awful websites remain a hazard for businesses and customers. Fifteen years have elapsed since the Web reached the mainstream, but the bad old days of roll-your-own GeoCities pages never seem too far away. It is one thing for a teenager to create a headache-inducing introduction to her band on MySpace, quite another for your company's front door to the world to look like the result of an explosion at the font factory.

    Despite the success of Google, which rode to dominance on one of the cleanest page designs imaginable, and other models of efficiency and user-friendly flow, an alarming percentage of Web sites continue to be plagued by eye-straining, illogical, and otherwise displeasing and dysfunctional layouts. Let's face it: this really should not be so difficult. Below are Ten Egregious Web Site Offenses that any site taking itself seriously should be careful to avoid.

    Yeah, we might be guilty of some of these ourselves. Do not be shy about letting us know how our own sites could look and perform better:

    Should I Use That MS One-Click Fix-It?

    There is this new nasty zero-day attack vector in all modern versions of Windows. You may know it as the "LNK zero day" or the "USB zero day." Microsoft's Security Bulletin 2286198 advises that the "Vulnerability in Windows Shell Could Allow Remote Code Execution." Your users can get infected by simply opening the folder that contains the infected files. Redmond came out with an advisory that has a one-click fix for end-users and some instructions for enterprise deployment:

    Use it? Well, I would wait a bit and scout around for possible unintended consequences and unhappy campers. The free NTSYSADMIN list (bottom left) is a really good community to discuss things like this. Subscribe here:

    Desktop Infrastructure and Cloud Services Survey

    The last several years have been trying ones for organizations and their IT departments as everyone struggles to cope with keeping their desktop infrastructure running at peak efficiency in the face of budget cuts and hiring freezes. At the same time companies are grappling with deploying new technologies like desktop virtualization and managing, provisioning and securing new applications, desktops and dealing with an increase in remote workers. How is your organization coping? We want to know. Once again, Sunbelt Software and ITIC are partnering on a new Desktop Infrastructure and Cloud Services survey The survey consists of multiple choice and one essay questions. It should only take you about five minutes to complete. All responses are kept confidential. We're giving away two (2) iPods to the survey respondents who give us the most thoughtful and insightful essay comments. So please spend five minutes and tell us what you think about managing and securing your desktop infrastructure and what role cloud services may play. Remember to leave both your Email address and your comments in order to be eligible to win any of the prizes, so we can contact you if you're a winner. Here's the survey link:

    Windows Server News

    End-Times For Server Virtualization?

    Wow, it never amazes me how fast things change. Look what I got in my mailbox just now from InfoWorld. Never a dull day in IT, I tell ya. "Server virtualization created cloud computing. Without the ability to run multiple logical server instances on a single physical server, the cloud computing economics we know today wouldn't be possible. Most assume that server virtualization as we know it today is a fundamental enabler of the cloud, but it is only a crutch we need until cloud-based application platforms mature to the point where applications are built and deployed without any reference to current notions of servers and operating systems:

    Dell Warns Of Malware On Server Motherboards

    Dell is warning customers that "a small number" of its server motherboards may contain malicious software. "The potential issue involves a small number of PowerEdge server motherboards sent out through service dispatches that may contain malware," according to post on a Dell support forum. "This malware code has been detected on the embedded server management firmware." Here is the forum post. Ouch:

    Microsoft Readies Virtual Machine Manager Self-Service Portal

    Microsoft is nearing completion of a self-service portal to help Windows administrators with common virtual machine resource management tasks. Learn about the features and potential benefits of this portal for your organization in this exclusive article:

    Virtual Server Deployment: A Step-By-Step Guide

    There are many clear advantages of a virtual server deployment, but the process can be intimidating. Learn about the four critical phases of implementing server virtualization and ensure a successful project with this step-by-step guide.

    Private Clouds On The Horizon

    Many IT pros are hesitant to implement cloud computing in their organizations due to a fear of security and privacy implications. The industry has responded to these concerns with private cloud. Check out this featured content for strategies and technical advice on how to architect your IT environment for this new delivery model: (Registration Required)

    Third Party News

    NEW BOOK: Hacking Exposed Wireless

    Leading experts in wireless security reveal tactical security information in HACKING EXPOSED WIRELESS: Wireless Secrets & Solutions, Second Edition (McGraw-Hill; August 2010; Softcover: $49.99). This thoroughly updated new edition covers today?s established and emerging wireless technologies, and reveals how attackers use readily available and custom tools to target, infiltrate, and hijack vulnerable systems.

    The authors discuss the latest developments in Wi-Fi, Bluetooth, ZigBee, and DECT hacking, and explain how to perform penetration tests, reinforce WPA protection schemes, mitigate packet injection risk, and lock down Bluetooth and RF devices. Cutting-edge techniques for exploiting Wi-Fi clients, WPA2, cordless phones, Bluetooth pairing, and ZigBee encryption are also covered in this fully revised guide. Readers will be able to master attack tools to exploit wireless systems, including Aircrack-ng, coWPAtty, Pyrit, IPPON, FreeRADIUS-WPE, and the all new KillerBee, and much more.

    "Walks you through wireless security fundamentals, attack methods, and remediation tactics in an easy-to-read format with real-world case studies. Never has it been so important for the industry to get its arms around wireless security, and this book is a great way to do that." -- Jason R. Lish, Director, IT Security, Honeywell International. More:

    WServerNews Fave Links

    This Week's Links We Like. Tips, Hints And Fun Stuff.

    WServerNews - Product of the Week

    VIPRE Enterprise Success Story #342

    "It's only been a couple of weeks since switching to VIPRE and I wanted you to know that so far I've been very happy with the change in software and the GREAT improvement of support for this product. The difference in speed as we run Utilities and Reports through our management system is astounding. I never knew what a drag Symantec was until the switch." Kindest Regards, -- J.R.