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Vol. 15, #33 - Aug 9, 2010 - Issue #791
2020: Get Ready For 3 Major IT Changes In The Workplace

This issue of WServerNews is sponsored by
  1. Editor's Corner
    • 2020: Get Ready For 3 Major IT Changes In The Workplace
    • Desktop Infrastructure and Cloud Services Survey
    • Quotes of the Week
  2. Admin Toolbox
    • Admin Tools We Think You Shouldn't Be Without
  3. Webinars & Seminars
    • Introducing VIPRE Enterprise Premium, Version 4.0 - 8/10
    • VIPRE Email Security for Exchange Product Demo - 8/17
    • Affordable, Enterprise Email Archiving - 8/24
    • Free Desktop Virtualization Seminar with expert Brian Madden
  4. Tech Briefing
    • Sunbelt Looks For Beta Testers Of New DNS Malware Filter
    • Redmond Releases IE 9 Preview
    • DNS Enhancements in Windows Server 2008 R2
    • An IP KVM For Servers That Haven't Come Out Of The Closet
  5. Windows Server News
    • Change Management Considerations For A VMware View Deployment
    • How Microsoft Windows Server Licensing Works In Hyper-V Shops
    • Analyzing Cloud Computing?S Past And Future
    • Why Virtualization Is Harder For Desktops Than Servers?
  6. Third Party News
    • Washington Department of Ecology Keeps Computing Environment Clean and Safe Thanks to VIPRE Enterprise
    • Released: Beta 3 for VIPRE Enterprise Agent and VIPRE Consumer 4.0
  7. WServerNews Fave Links
    • This Week's Links We Like. Tips, Hints And Fun Stuff.
  8. WServerNews - Product of the Week
    • Complete Windows Change Management - WhatChanged Free Trial
Complete Windows Change Management - WhatChanged Free Trial

Short of hardware failures the majority of trouble tickets on Windows systems are caused by underlying change to the state of the machine. Despite this fact monitoring change in Windows is, for all practical purposes, impossible, and IT staff waste large quantities of time trying to trace problems that could have been prevented, or certainly the time to fix substantially decreased. WhatChanged provides complete, cost effective monitoring of Windows machines without impacting performance and enable comparisons over time or from a standard configuration. Download today!
http://www.wservernews.com/100809-What-Changed

Editor's Corner

2020: Get Ready For 3 Major IT Changes In The Workplace

Gartner gets paid the big bucks to gaze in their crystal ball and predict how our lives are going to look down the road. They did it again, and came up with 10 things that will change in the workplace. I'm picking three that have impact on IT and system admins specifically.

They started out with: "The world of today is dramatically different from 20 years ago and with the lines between work and non-work already badly frayed, Gartner, Inc. predicts that the nature of work will witness 10 key changes through 2020.

"Work will become less routine, characterized by increased volatility, hyperconnectedness, 'swarming' and more," said Tom Austin, Gartner Veep. (With swarming they mean fast ad-hoc work groups to solve a problem or work on an opportunity and then dissolve.)

Only five years from now, 40(!) percent or more of an organization?s work will be ?non-routine?, up from 25 percent this year. "People will swarm more often and work solo less. They?ll work with others with whom they have few links, and teams will include people outside the control of the organization," he added. "In addition, simulation, visualization and unification technologies, working across yottabytes (yeah, you read that right) of data per second, will demand an emphasis on new perceptual skills."

From an IT perspective, you will need to look at how these changes in the nature of work will affect you, and consider whether different technology and management models will be required. Start thinking mega-bandwidth to begin with. Fiber through the whole building, anyone?
  1. De-routinization of work. "The core value that people add is not in the processes that can be automated, but in non-routine processes, uniquely human, analytical or interactive contributions that result in words such as discovery, innovation, teaming, leading, selling and learning. Impact for IT: you will get asked for applications that support these processes, probably in the cloud.

  2. Work swarms. Gartner calls "swarming" a "flurry of collective activity by anyone and everyone conceivably available and able to add value." Impact for IT: Get ready to give everyone webcams that allows at least six people to communicate at the same time, www.oovoo.com is a good example. I use it myself and like it a lot. Also, they will want conference rooms fully decked out with projectors, cameras, lots of network drops and of course high speed wireless.

  3. Hyperconnectedness. What they mean with that is a property of most organizations, existing within a tight network of separate business units, but unable to completely control any of them. For instance, while key supply chain elements may be "under contract," there is no guarantee it will perform properly, not even if the supply chain is in-house.
Also, the workplace is becoming more and more virtual, with meetings occurring across time zones and organizations and with participants who barely know each other. Many will have neither a company-provided physical office nor a desk, and their work will increasingly happen 24 hours a day, seven days a week. Impact for IT: First start working on your security policy. Neither iPhone or Android are very secure compared to Blackberry. Get ready to support end-users 24/7 and in the weekends instead of normal working hours. Also, inevitably there -will- be lots more laptops, iPads, smartphones and other roaming devices first to be connected, equipped with security software, deployed and subsequently debugged and repaired (hopefully remotely as much as possible). Single sign-on solutions are starting to look more and more attractive. Might also be a good idea to start looking at software that MSP's are using for remote IT management like GFIMAX, which can save incredible amounts of admin time:
http://www.wservernews.com/100809-RemoteManagement

The full Gartner report was released here:
http://www.wservernews.com/100809-World-of-Work


Desktop Infrastructure and Cloud Services Survey

The last several years have been trying ones for organizations and their IT departments as everyone struggles to cope with keeping their desktop infrastructure running at peak efficiency in the face of budget cuts and hiring freezes. At the same time companies are grappling with deploying new technologies like desktop virtualization and managing, provisioning and securing new applications, desktops and dealing with an increase in remote workers. How is your organization coping? We want to know. Once again, Sunbelt Software and ITIC are partnering on a new Desktop Infrastructure and Cloud Services survey The survey consists of multiple choice and one essay questions. It should only take you about five minutes to complete. All responses are kept confidential. We're giving away two (2) iPods to the survey respondents who give us the most thoughtful and insightful essay comments. So please spend five minutes and tell us what you think about managing and securing your desktop infrastructure and what role cloud services may play. Remember to leave both your Email address and your comments in order to be eligible to win any of the prizes, so we can contact you if you're a winner. Here's the survey link:
http://www.wservernews.com/100809-Survey

We'll publish the Executive Summary and survey highlights in this newsletter within the next few weeks. Thanks in advance for your participation.

Quotes of the Week

"Good judgment comes from experience and experience comes from bad judgment." -- Fred Brooks

"If we could sell our experiences for what they cost us, we'd all be millionaires." -- Abigail Van Buren

"Life, is not a having and a getting, but a being and a becoming." -- Myrna Loy




I never realized that after Monday and Tuesday, the calendar says W T F.

Warm regards, and thank you for being a WServerNews subscriber. No trees were killed in the sending of this message, but a large number of electrons were terribly inconvenienced. Please tell your friends about us. They can subscribe here:
http://www.wservernews.com/100809-Subscribe

PS: Did you know this newsletter has a sister publication for XP users called WXPnews? You can subscribe here, and tell your friends:
http://www.wservernews.com/100809-WXPNews

PPS: And now we have our new Win7News! You can subscribe here, and tell your friends:
http://www.wservernews.com/100809-Win7News

Hope you enjoy this issue of WServerNews! Warm regards, Stu Sjouwerman  |   Email me: [email protected]

VIPRE Enterprise Case Study: Washington Department of Ecology

"With John's help, I?ve successfully pulled information that I have been needing for quite a while. I honestly believe that GFI got the best end of the deal when they acquired Sunbelt, the product, and especially the staff. Thanks to the best support staff in the industry. I will do whatever I can to ensure we continue using Sunbelt and continue recommending VIPRE to my peers. Keep up the GREAT work." -- Warm Regards, John Allen

Here is the case study of the Washington Department of Ecology:
http://www.wservernews.com/100809-Computing-Environment


Admin Toolbox

Admin Tools We Think You Shouldn't Be Without

Complete Windows Change Management - WhatChanged Free Trial. Monitor Windows change with WhatChanged. Improve availability, accelerate troubleshooting. Free Trial!
http://www.wservernews.com/100809-WhatChanged

Simplify your life with mPowerTools - 100+ Reports - tackle AD chores in bulk - a search & replace tool - you'll never script again AND NO third party databases!
http://www.wservernews.com/100809-mPowerTools

Nagios is a soup-to-nuts network and system monitoring and notification tool that has an extensive list of plug-ins and a vibrant community. Open Source:
http://www.wservernews.com/100809-Nagios

Cacti is a graphing/trending tool that uses SNMP and is a great complement to Nagios. Nagios tells you what's wrong. Cacti tells you about the trends.
http://www.wservernews.com/100809-Cacti

RANCID performs a very simple function: retrieve and organize the configs of network routers, switches, and firewalls. Set it to run every hour:
http://www.wservernews.com/100809-RANCID


Webinars & Seminars

Introducing VIPRE Enterprise Premium, Version 4.0 - 8/10

Be among the first to see Sunbelt?s new VIPRE Enterprise Premium Version 4.0 - powerful, high-performance endpoint malware protection. The new premium version combines antivirus, antispyware, and now client firewall and malicious website filtering technologies, into a single agent to protect against the ever-changing wave of malware in the most comprehensive, highly efficient manner.

Join us to hear how our approach to malware protection is different. We translated our years of experience in detecting and remediating sophisticated malware into the next-generation endpoint protection technology, VIPRE - without building on older generation AV engines or other sourced technology components. VIPRE is fast, efficient technology in a single, powerful threat engine with low impact on system resources.

Take a deep dive into new features including scalable multi-site tiering and role-based access control. Plus, learn why VIPRE delivers all the necessary security functionality you need and nothing you don?t.

Tuesday, August 10, 2010, 2:00pm - 3:00pm EDT
http://www.wservernews.com/100809-VIPRE-Demo


VIPRE Email Security for Exchange Product Demo - 8/17

Securing your Exchange Server is key to protecting your enterprise environment from spam, viruses, phishing, and other messaging threats. In this product demonstration, learn how the new version of VIPRE Email Security for Exchange (formerly Ninja Email Security) can help protect your network and cut your Exchange admin time in half with this powerful, policy-based email security product.

Tuesday, August 17, 2010, 2:00pm - 2:30pm EDT
http://www.wservernews.com/100809-VIPRE-For-Exchange


Affordable, Enterprise Email Archiving - 8/24

Exchange performance is suffering. Your users complain about email storage and don't want any quotas. Your CEO requires legal compliance. Want a high-end, feature-rich, admin-friendly product that solves all these issues at a very affordable price? Then don?t miss this Sunbelt Exchange Archiver webinar.

Tuesday, August 24, 2010, 2:00pm - 3:00pm EDT
http://www.wservernews.com/100809-Email-Archiving


Free Desktop Virtualization Seminar with expert Brian Madden

Attend this complimentary one-day seminar featuring industry analyst and blogger Brian Madden who explains how virtualization technologies can help you save time and money and simplify the management of your user's desktops. Coming to Washington D.C., Boston, Chicago and Irvine this year, Brian reviews the current state of desktop virtualization, application virtualization and streaming, and the evolution of thin client computing. Don?t miss out - reserve your seat today!
http://www.wservernews.com/100809-Virtualization


Tech Briefing

Sunbelt Looks For Beta Testers Of New DNS Malware Filter

Curt Larson, Product Manager, ClearCloud, Gateway & Mail Products asked me to send this to you all.

"Sunbelt is preparing to launch a new service for consumers and we?re looking for beta testers

The name of the new service is ClearCloud. The first implementation will be a DNS service that filters out malicious websites. Similar in function to the web filtering feature in VIPRE Premium, this service will not require VIPRE to work.

With ClearCloud DNS, the URL is compared against a list of known malicious sites. If it?s found on the "black list," instead of returning the IP address of the malicious site, the IP address for a "Blocked by ClearCloud" page is returned.

We?ve been testing our system internally for several weeks and it?s performing as expected. We have 7 nodes distributed around the world, and you will be directed to the nearest node.

We are looking for beta testers to test ClearCloud on their home systems, or any system that has direct access to the Internet (laptops, lab or research systems that do not go through a corporate server).

It?s a simple matter to set up ClearCloud - a matter of changing one setting on a properties page, found in your network connections. Complete instructions are available in the ClearCloud forum. For the first beta stage, we have a forum set up for ClearCloud, with instructions, description, FAQ, and pages to report any problems you?re running into.

Please navigate to forums.ClearCloudDNS.com to get started with ClearCloud. In the near future, we will have a website dedicated to ClearCloud, and we are developing an applet to automatically enable and disable ClearCloud.

Once you enable ClearCloud on your home computer, there is very little you need to do. If you?re not running into any problems, please post to the forum that it?s running smoothly. Any issues you have, please post to the forum as well. The forum will be monitored aggressively.

I don?t have any fancy t-shirts or product licenses for this one. The only perk I have to offer is the chance to be in on the cutting edge of a new release that will be a major feature in future products. And my thanks for your help and support. Give ClearCloud a whirl, if all goes according to plan you?ll not even notice any difference in your web browsing. Thanks very much for your help, and I look forward to seeing your posts on the ClearCloud forum." -- Curt Larson

Redmond Releases IE 9 Preview

This release means they are ready to get started on broader beta testing of the coming V9. The test goes to developers first. IE 9 actually shows a good performance improvement, as they now have hardware-accelerated text, audio, and graphics, more over, they integrated a JavaScript engine.

"The fourth Platform Preview of Internet Explorer 9 shows the opportunity of fully hardware-accelerated HTML5," Microsoft General Manager Dean Hachamovitch wrote in a blog post announcing the release. "You can run new test drive samples that show modern SVG and native JavaScript integration in action. In March, we promised to deliver platform preview releases approximately every eight weeks. With this installment, you will find more performance and more support for the same markup. You'll also find many fixes to issues reported in previous Platform Previews." You can get your hands on it over here:
http://www.wservernews.com/100809-IE9


DNS Enhancements in Windows Server 2008 R2

Windows Server 2008 R2 introduces powerful feature enhancements and new technologies to give you confidence in the security of your DNS infrastructure. Read the full article to learn about DNS enhancements in Windows Server 2008 R2.
http://www.wservernews.com/100809-DNS-Enhancements


An IP KVM For Servers That Haven't Come Out Of The Closet

If you thought you could get advanced features like remote media mounting, remote power reset, and ultraquick screen refreshes in only the big KVM boxes, think again. The $385 Lantronix SpiderDuo stuffs these features into a portable package. Here is the review at InfoWorld. Looks handy:
http://www.wservernews.com/100809-IP-KVM


Windows Server News

Change Management Considerations For A VMware View Deployment

Every group in an organization has reasons for wanting a virtual desktop setting. By reading this expert tip, you?ll gain a better understanding of how deploying VMware View changes your environment, helping you to minimize the tension among teams and ensuring a successful virtual desktop initiative:
http://www.wservernews.com/100809-VMware


How Microsoft Windows Server Licensing Works In Hyper-V Shops

Navigating server virtualization licensing can be a daunting task for system admins in a Hyper-V shop. Check out this exclusive content to receive in-depth knowledge of how to efficiently use Windows Server licensing in your Hyper-V environment: (Registration Required)
http://www.wservernews.com/100809-Hyper-V-Licensing


Analyzing Cloud Computing?S Past And Future

Many different factors have contributed to the increased adoption of cloud computing over the past few years. But where will the cloud go from here? Find out in this featured article that analyzes the evolution of cloud computing and predicts what?s in store for this technology in the coming years:
http://www.wservernews.com/100809-Cloud-Computing


Why Virtualization Is Harder For Desktops Than Servers?

In this popular column, desktop virtualization guru Brian Madden explains why virtualization is harder for desktops than servers. Gain insight into the unique challenges of desktop virtualization that make this technology so difficult to manage: (Registration Reqired)
http://www.wservernews.com/100809-Virtualization-for-Desktops


Third Party News

Washington Department of Ecology Keeps Computing Environment Clean and Safe Thanks to VIPRE Enterprise

First, John Allen's experience with our Support Team. Then, the PDF with the case study.

"Hi Jason, I just wanted to tell you what a great support team you have. We have been a Sunbelt customer since about 2007. I have worked with many of your support staff and been impressed with all of them. My past favorites (aka Sunbelt Super-stars) have been Joe Frederick, Pete Carella, Jason Chronowitz, and Nick Shorts. I rarely hear from any of those guys anymore as they have all moved onward and upward.

Well, in the past year or so I have had the distinct pleasure of working with Brian Ross and John Watson. I didn?t think that anyone could ever fill in for Joe, Pete, Jason, or Nick. I have to say that John and Brian are following in their footsteps quite well. I know if I get either of them on a trouble ticket, that it will only be a matter of time before the problem is resolved. Both have a great phone-side manner, are very professional, and extremely knowledgeable. Kudos to both of them.

Today I just wanted to let you know that John Watson really impressed me, and in my opinion, went above and beyond the call of duty. Our VIPRE software is having some problems with the reporting features which Support and the Dev team are aware of. I sent an email to support and John Watson picked it up. e replied promptly to my questions and then went out of his way to get me a work-around for the problem. He asked which reports I was having problems with and what data I was looking for. He then took it upon himself to go to the dev team, get the actual SQL queries for those reports, and forward them to me with usage instructions.

With his help, I?ve successfully pulled information that I have been needing for quite a while. I honestly believe that GFI got the best end of the deal when they acquired Sunbelt, the product, and especially the staff. Thanks to the best support staff in the industry. I will do whatever I can to ensure we continue using Sunbelt and continue recommending VIPRE to my peers. Keep up the GREAT work." -- Warm Regards, John Allen

Here is the case study of the Washington Department of Ecology:
http://www.wservernews.com/100809-Computing-Environment


Released: Beta 3 for VIPRE Enterprise Agent and VIPRE Consumer 4.0

Beta 3 for VIPRE Enterprise Agent and VIPRE Consumer 4.0, Update 1 were released earlier this week. Highlights of this Update include:
  • Internet Connection Sharing mode added
  • Threat Engine and root kit now supports 64-bit registry scanning
  • Improved upgrade notices when logged on as a limited user
  • Printers and monitors that have USB ports on them are now only scanned when media/devices are inserted in them
  • Increased stability throughout the product
Instructions for downloading and installing the Beta software for Enterprise customers can be found at:
http://www.wservernews.com/100809-Beta

Instructions for the consumer beta are located at:
http://www.wservernews.com/100809-Instructions

There is also a Definitions beta in progress, also released earlier this week with an exciting new JavaScript scanning engine that employs virtualization technology similar to VIPRE's MX-V. This new feature increases the safety, performance and effectiveness. See the new Beta Definitions section of the Beta forum for additional details. We would like to encourage participation in this Definitions beta. Please download these definitions and try them. Instructions can be found at:
http://www.wservernews.com/100809-Definitions-Beta

Also, please watch the beta forum for a special incentive announcement for those who provide useful feedback on the forum.

WServerNews Fave Links

This Week's Links We Like. Tips, Hints And Fun Stuff.



WServerNews - Product of the Week

Complete Windows Change Management - WhatChanged Free Trial

Short of hardware failures the majority of trouble tickets on Windows systems are caused by underlying change to the state of the machine. Despite this fact monitoring change in Windows is, for all practical purposes, impossible, and IT staff waste large quantities of time trying to trace problems that could have been prevented, or certainly the time to fix substantially decreased. WhatChanged provides complete, cost effective monitoring of Windows machines without impacting performance and enable comparisons over time or from a standard configuration. Download today!
http://www.wservernews.com/100809-POTW-WhatChanged