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Vol. 15, #42 - Oct 18, 2010 - Issue #801
Survey Results: Win7, Infrastructure and Security

This issue of WServerNews is sponsored by
  1. Editor's Corner
    • Survey Results: Win7, Infrastructure & Security
    • Success Quotes of the Week
  2. Admin Toolbox
    • Admin Tools We Think You Shouldn't Be Without
  3. Webinars & Seminars
    • Sunbelt Exchange Archiver Product Demonstration - 10/19
    • VIPRE Enterprise Product Demonstration - 10/26
  4. Tech Briefing
    • Take new ITIC/GFI Survey - win a free iPad or iPod!
    • How To Explain Desktop Virtualization To Non-IT People
    • Human Error Gave Spammers Keys To Microsoft Systems
    • Microsoft Opens MED-V 2.0 Beta To The Public
    • Inside DHS' Classified Cyber Coordination Headquarters
  5. Windows Server News
    • Yes, You Will Lose Your Job To Cloud Computing - Unless...
    • Using Virtual Hardware Metrics To Hit A Performance Home Run
    • Advanced Virtualization E-Book
    • Hurdles To Cloud Computing Adoption Take Center Stage
  6. Third Party News
    • Spicy VIPRE Love
  7. WServerNews FAVE Links
    • This Week's Links We Like. Tips, Hints And Fun Stuff
  8. WServerNews - Product of the Week
    • Get a Free software based VoIP PBX for Windows: 3CX Phone System
Get a Free software based VoIP PBX for Windows: 3CX Phone System

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Editor's Corner

Survey Results: Win7, Infrastructure & Security

Hi All, thanks for taking the time to fill out the survey a few weeks ago. Here are the results of the ITIC / Sunbelt Windows 7, Infrastructure & Security Survey Exec Summary 9.17.10 - By Laura DiDio

Thanks to everyone who responded to the joint ITIC/Sunbelt Software survey on Windows 7, Desktop Infrastructure and Cloud Services deployment trends and issues. The response was very gratifying especially considering we ran this survey during the "Dog Days of Summer." Over 400 of you from 22 countries took time out of your busy schedules to respond to our poll.

It was tough choosing the best essay comments to award the iPad and iPod, but Stu and I did manage to pick two (2) winners. The iPad winner is: Len Hammond and the iPod winner is: Neil Turner.

We will be contacting both of you shortly via Email so we can send you your prizes.

Windows 7 is a winner!

As always you were frank and forthcoming in voicing praise, criticism and concern on all of the infrastructure issues and new technologies like Windows 7 performance and your forthcoming plans with respect to cloud deployments.

Windows 7 is now officially a year old. And there are plenty of reasons to celebrate. A three-quarters majority - 73 percent of the 400+ respondents to the latest joint Sunbelt Software/ITIC poll, gave Windows 7 an "excellent," "very good" or "good" rating.

That's very close to the 80 percent majority of beta and early adopters who gave the Windows 7 the same high marks in the 2009 survey. The latest responses, coming after corporations have used Windows 7 in production for a full year, provides the best evidence that the Microsoft operating system is living up to the hype and fulfilling business' needs. Only a small three percent minority of survey respondents gave Windows 7 a "Poor" and/or "Unsatisfactory" rating.

And a 72 percent majority of survey participants say they have already deployed, are in the process of deploying or will shortly deploy Win7. Only 7 percent of those polled indicated that they are "unlikely" to deploy Windows 7 at all and none of the respondents said they plan on switching to a rival operation system.

Lack of funds was the chief reason cited by the remaining 21 percent of respondents who said they have no definitive plans to upgrade to Windows 7 over the next 12 months. Anecdotal user comments confirmed that many companies are still in the grip of a recession and will wait until they upgrade their desktop hardware to migrate to Windows 7.

Windows XP is still the most widely deployed desktop OS - with 90 percent of the respondents indicating it was present in their shops. But Windows 7 is catching up quickly: 83 percent of those polled say they've deployed Windows 7 compared to only 37 percent who have Windows Vista.

Interestingly, the Apple Mac is the most popular non-Windows operating system as mainstream enterprises continue to adopt it. According to our poll, Apple Macs are present in 28 percent of your networks - which is three times more than the two most popular Linux and open source operating system distributions. Nine percent of survey respondents indicated they use Red Hat Linux and Ubuntu - the latter of which has made steady gains in the last two years.

Among large enterprises, IBM's AIX was clearly the most popular UNIX distribution, besting both HP UX and Sun Solaris (now owned by Oracle) by a 2 to 1 margin. Nearly two-thirds or 60% of you indicated you will deploy Windows 7; 30% of you say you'll migrate to the new Microsoft desktop operating system within the first six months while another 30% say intend to make the transition sometime within the year. Four out of 10 businesses - 40% -- have no definitive migration timetable.

Up, up and away to the Cloud: Users staying put on Terra Firma for Now.

To date only a 17 percent minority - less than two out of 10 businesses who responded to the Sunbelt/ITIC poll say their organizations have migrated any IT functions to the cloud. By contrast, 62 percent of those surveyed say their firm have not migrated any IT functions to a cloud environment; another 19 percent of companies are studying the issue but have not yet decided and the remaining two percent are "Unsure" of their firm's cloud deployment plans.

"No compelling business reason," was the most oft-cited reason for holding off on a cloud deployment and that was chosen by 66 percent of the respondents. Another 49 percent of survey participants indicated their organizations' concerns about security and the need for specific guarantees to safeguard their for sensitive data is deterring cloud deployments. Only a small five percent minority felt that a cloud deployment would be disruptive to their current network environment.

Users on the Move: Number of Mobile workers increases

The survey results also confirm what has been widely reported: that greater numbers and percentages of users are spending more time telecommuting, traveling and generally working outside the corporate offices. Over half - 58 percent of businesses say that up to 25 percent of their employees work remotely; another 18 percent of respondents said that between 26 to 50 percent of their workers are remote; 11 percent said that 51 to 75 percent work outside the office and seven percent of respondents said that 76 to 100 percent of their employees work remotely. It is significant that only 7 percent of the over 400 businesses polled say that none of their workers are remote or mobile.

Apparently, IT departments are getting used to support mobile workers: just over half 52 percent of survey respondents indicated they find it just as easy to support remote employees as their local workers; however 43 percent say they find it more difficult, while the remaining seven percent are unsure.

Anti-Virus software is current

The survey respondents were certain that their anti-virus software is doing the job. In a clear indication that organizations recognize the need to keep their AV packages updated, nearly eight-out-of-10 businesses - 79 percent affirmed that their AV software is current, while 17 percent indicate that the majority of their AV packages are up-to-date. Overall, less than five percent of those polled say their AV software is outdated.

Similarly, an overwhelming 77 percent of respondents reported that they're satisfied with the ability of their firms current security packages to alert them to the presence of viruses, worms, Trojans and other malware threats. Only 16 percent of respondents expressed concern regarding the ability of their AV software to alert them to potential security breaches, while the remaining seven percent were unsure.

Desktop Management

When it comes to desktop management, 41 percent of companies use three or four different software packages to oversee crucial functions such as Remote PC monitoring; Patch and update management/deployment; malware protection; asset inventory; critical alerting; remote assistance/remote control; IT asset management reporting. Another 16 percent deploy a singular management package while 20 percent say their firms use two management packages and 12 percent were "unsure." The remaining 12 percent indicated they do not use any management software to manage their desktops.

The chief challenges and deterrents to installing and deploying desktop management packages are: integration and interoperability which was cited by 57 percent of survey respondents and the large upfront investment costs which 47 percent say make upper management unlikely to approve the project. Nearly one-third of survey respondents cited the difficulty of quantifying TCO and ROI and the need for too much training and orientation as the biggest challenge to deploying desktop management solutions, while 28 percent say they have difficulty comparing the functionality of the various products.

Among the other Survey Highlights:
  • Over half the survey respondents - 56 percent - use a dedicated management tool to deploy their software updates, but a surprising 42 percent still manually install their software updates.
  • Nearly seven out of 10 businesses - 68 percent - say they're satisfied with their organization's current ability to ensure that the corporate PCs have the latest security updates & patches compared with 26 percent who replied negatively to that question.
  • Just over half - 55 percent - of those polled indicated they were satisfied with their firm's ability to inventory the hardware assets (total number, make, model and specifications) in your environment; while 34 percent said "No" and 11 percent were "Unsure." The ability to inventory hardware assets is one of the crucial components necessary to enable companies to ascertain TCO and ROI.
Laura DiDio is Principal at ITIC, a research and consulting firm in Boston. Feel free to contact her at: [email protected] if you'd like a complimentary copy of the Report or with any comments.

Success Quotes of the Week

"You may have to fight a battle more than once to win it." -- Margaret Thatcher

"It's a sign of your own worth sometimes if you are hated by the right people." -- Miles Franklin

"Great minds discuss ideas; Average minds discuss events; Small minds discuss people." - Eleanor Roosevelt

Warm regards, and thank you for being a WServerNews subscriber. No trees were killed in the sending of this message, but a large number of electrons were terribly inconvenienced. Please tell your friends about us. They can subscribe here:
http://www.wservernews.com/101018-Subscribe

PS: Did you know this newsletter has a sister publication for XP users called WXPnews? You can subscribe here, and tell your friends:
http://www.wservernews.com/101018-WXPNews

PPS: And now we have our new Win7News! You can subscribe here, and tell your friends:
http://www.wservernews.com/101018-Win7News

Hope you enjoy this issue of WServerNews! Warm regards, Stu Sjouwerman  |   Email me: [email protected]

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  • Admin Toolbox

    Admin Tools We Think You Shouldn't Be Without

    Get a Free software based VoIP PBX for Windows: 3CX Phone System. Download your Free Edition here:
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    7 secret weapons for network management on a budget. Cisco Subnet blogger names his favorite free open source tools to keep your network humming:
    http://www.wservernews.com/101018-Open-Source-Tools


    Webinars & Seminars

    Sunbelt Exchange Archiver Product Demonstration - 10/19

    Exchange performance is suffering. Your users complain about email storage and don't want any quotas. Your CEO requires legal compliance. Want a high-end, feature-rich, admin-friendly product that solves all these issues at a very affordable price? Then don't miss this Sunbelt Exchange Archiver demonstration.

    Tuesday, October 19, 2010, 2:00pm - 2:30pm EDT
    http://www.wservernews.com/101018-SEA-Demonstration


    VIPRE Enterprise Product Demonstration - 10/26

    Join us for a look at VIPRE Enterprise, powerful, high-performance endpoint malware protection, which combines antivirus and antispyware into a single agent. Plus take a deep dive into other new features including scalable multi-site tiering and role-based access control:

    Tuesday, October 26, 2010, 2:00pm - 2:30pm EDT
    http://www.wservernews.com/101018-VIPRE-Enterprise-Demonstration


    Tech Briefing

    Take new ITIC/GFI Survey - win a free iPad or iPod!

    We'd like to invite you to participate in the latest joint ITIC/GFI survey on Global Server Hardware and Server OS Reliability. It should only take a few minutes of your time to answer the multiple choice questions and one essay question. This survey polls organizations on their experience with the reliability, uptime and patch management experiences associated with the major server operating systems and server hardware platforms. All responses will be kept confidential. As always, we thank you in advance for your participation. As an added incentive, ITIC and GFI are giving away a free iPad and a free iPod to the survey respondent who provides the most insightful response to the final essay question. So be sure to provide us with your Email address along with your comment within the Essay question response. Once the survey is finalized, we'll publish the Executive Summary and survey highlights in this newsletter. To further show our appreciation, anyone who completes the survey can get a complimentary copy of the Report once it's published by sending an Email to Laura DiDio at: [email protected].

    Here's the survey link:
    http://www.wservernews.com/101018-ITIC-GFI-Survey


    How To Explain Desktop Virtualization To Non-IT People

    Explaining desktop virtualization to non-IT people can be a challenging task. In this popular piece of content, desktop virtualization guru Brian Madden details how he explains this technology to his non-IT friends and family:
    http://www.wservernews.com/101018-Virtualization-Explained


    Human Error Gave Spammers Keys To Microsoft Systems

    Microsoft blamed human error after two computers on its network were hacked and then misused by spammers to promote questionable online pharmaceutical websites. And guess what? Of course Redmond would say something like this: The devices that got hacked were "network devices that run a Linux kernel." [snicker]
    http://www.wservernews.com/101018-Spammer-Keys


    Microsoft Opens MED-V 2.0 Beta To The Public

    This week Microsoft opened up a public beta of Enterprise Desktop Virtualization (MED-V) 2.0. The MED-V technology comes from Microsoft's acquisition of Kidaro back in March 2008. What seemed to grab Microsoft's attention was Kidaro's Managed Workspace technology -- a platform wrapper around a transparent virtual machine layer that provided enterprise-class management and deployment for desktop virtualization with added security, policies, and encryption. It competed with the likes of VMware ACE, MokaFive, and RingCube. The article is at InfoWorld:
    http://www.wservernews.com/101018-Microsoft-MED-V2-Beta


    Inside DHS' Classified Cyber Coordination Headquarters

    InformationWeek's J. Nicholas Hoover wrote this very interesting article. "The Department of Homeland Security recently brought its classified National Cybersecurity and Communications Integration Center down to an unclassified level for one day only, and InformationWeek Government was there to take photos. The facility looks and functions like a state-of-the-art network operations center and much more. The NCCIC, as it's called, is the locus of DHS-led inter-agency cybersecurity work in the federal government. That includes providing an integrated response to cyber threats against government networks, monitoring network sensors across the government and coordinating any requested government aid and response to cyber attacks against private industry networks like power plants or communications networks"
    http://www.wservernews.com/101018-Cyber-Headquarters


    Windows Server News

    Yes, You Will Lose Your Job To Cloud Computing - Unless...

    It's that nagging feeling in the back of your head - with the advent of cloud computing, you could lose your job. Access this popular tip for some expert pointers that'll help keep your IT career going as the world changes around you:
    http://www.wservernews.com/101018-Cloud-Computing


    Using Virtual Hardware Metrics To Hit A Performance Home Run

    Virtualization is often a game of numbers. As you choose virtual hardware, you have to consider some important metrics. This expert tip highlights key virtual hardware statistics to consider for optimal performance, including consolidation ratios and virtual CPU counts:
    http://www.wservernews.com/101018-Virtual-Hardware-Metrics


    Advanced Virtualization E-Book

    Network virtualization makes the data center one working unit. Still, potential problems can quickly unravel that connection. Learn more in this expert e-book brought to you by SearchServerVirtualization.com:
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    Hurdles To Cloud Computing Adoption Take Center Stage

    Even as interest in cloud computing grows, central hurdles to adoption persist. This exclusive article details some major cloud security, privacy and adoption issues and explores how providers and users alike can overcome them:
    http://www.wservernews.com/101018-Cloud-Computing-Hurdles


    Third Party News

    Spicy VIPRE Love

    Familiar with Spiceworks? A community of a few hundred thousand system admins using the Spiceworks App. Some one commented on VIPRE. You should check it out. Here goes:

    "We just switched our Multi-Office, Multi Coast operations (approx. 6 sites spread between East and West Coast, plus 75 sales users spread across the country) from Symantec Enterprise to VIPRE Enterprise Premium (AV and Firewall for networked systems) which offers a centralized console (that you can install on as many systems as you like - no charge) with support for full Peering and Tiering (so you can see and/or share information across your locations however makes sense to you).

    We also got a bunch of VIPRE Antivirus Premium licenses (standalone AV and Firewall) as well to cover our laptop sales force. We have found the following with Sunbelt Software (Now GFI):
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    • VERY LOW, LOW, LOW price. (Can't guarantee the deal you'll get (we snagged an end of quarter extra-good deal), but we essentially pay less than $4.50/user per year! That's less than $0.38/month per user on our 4 year contract!)
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    • LIVE Rescue scanner you can download and run in a pinch (anyone can use this NOW and FREE):
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    WServerNews FAVE Links

    This Week's Links We Like. Tips, Hints And Fun Stuff




    WServerNews - Product of the Week

    Get a Free software based VoIP PBX for Windows: 3CX Phone System

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