Vol. 31, #8 - May 27, 2013 - Issue #931
Managing Office 365 Licensing
- Editor's Corner
- From the Mailbag
- Managing Office 365 Licensing
- Tip of the Week
- Recommended for Learning
- Quote of the Week
- Admin Toolbox
- Admin Tools We Think You Shouldn't Be Without
- Events Calendar
- Webcast Calendar
- Register for Webcasts
- Tech Briefing
- Performing a Staged Exchange Migration to Office 365 (Exchange Online)
- Migrating a standalone Office 365 tenant to Exchange 2010
- Configuring an Exchange Hybrid Deployment & Migrating to Office 365 (Exchange Online)
- Exchange 2013: e-Discovery tasks stay queued
- Installing and Configuring Windows Azure Backup agent part 1 of 2 Hybrid Cloud
- Installing and Configuring Windows Azure Backup agent part 2 of 2 Hybrid Cloud
- What's New in Windows 8 for Hyper-V Based Cloud Computing
- Using Hyper-V to Build a Private Cloud
- A Sizing Study of Microsoft Lync Server 2010 and its Back End SQL Database on Dell PowerEdge Servers
- How to deploy an "classic" terminal services with Windows 2012
- Windows Server News
- Prepping data center infrastructure for a cloud migration
- Recommendations for virtual desktop network settings
- Guidelines for conquering virtualization project inertia
- Using Windows 8 AppLocker and application sideloading in Windows 8
- WServerNews FAVE Links
- This Week's Links We Like. Fun Stuff.
- WServerNews - Product of the Week
- Simple and secure virtual desktop and application delivery
- SAVE THIS NEWSLETTERso you can refer back to it later for helpful tips, tools and resources!
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- SEND YOUR FEEDBACK to [email protected] if you have any comments or suggestions!
This week's newsletter is all about managing Office 365 licensing in larger enterprise environments with a guest editorial by Ron Grattopp, a Partner Technology Advisor at Microsoft. Licensing can often be more difficult to navigate than the tributaries of the Amazon rainforest, and what prompted us to ask Ron for this guest editorial was an email we received from a reader and which we've included in the Mailbag section of this issue.
Meanwhile, here is this week's comic is this classic in which Dilbert explores the darker side of software licensing:
From the Mailbag
Mark from North Carolina emailed us a few weeks ago with the following request:
Enjoyed reading the Getting Started with Office 365 (Issue #923) as well as the additional information given by Ron Grattop this week [Editor's note: see the Mailbag section of To Flash or Not To Flash (Issue #924) for Ron's earlier comments] but would love to see another follow up on the licensing aspect that covers the rest of the picture. Right now I am in the middle of transitioning a large enterprise to O365 and while the plans may seem straightforward (and for the smaller business I am sure its greatly simplified) all it not as simple as it may first look. For example in addition to your $20 per month E3 plan subscription, you may also need a bridge CAL which licenses the non-cloud components. Rather than those bridge CAL's being part of a subscription they are sold as License & Software Assurance, so now you have to manage a perpetual license as well as the subscription. This gets even more complex when you introduce transitioning from a full platform (Office, CAL suite & Desktop) mixed with non-full platform licensing and add headcount growth to account for new hires during annual renewals.
I'm sure Microsoft will continue to improve these licensing models, but as cloud services take off it seems Microsoft (and others) are still in the middle of figuring out how to license the new with the old….
Thanks for the continued work in bringing us WServerNews!
Thanks Mark. I asked Ron to elaborate concerning Office 365 licensing for enterprises and he graciously contributed the guest editorial below.
Managing Office 365 Licensing
A few issues ago, I provided some commentary in the Mailbag section to supplement an original article, written by Kelsey Epps, on "Getting Started with Office 365". I'm now doing this guest editorial to address a couple of additional issues that came up in feedback and questions from some of you.
First, some of you are implementing Office 365 in larger scenarios and integrating it with existing on-premise Microsoft workloads and solutions (i.e. locally deployed Exchange, SharePoint, and Lync servers, aka hybrid scenario). There's some good news and bad news here. The good news is that you can leverage something called a "bridge" CAL, here's a link to CAL Suite Bridges info, which allows existing CAL Suite customers to retain their current software access to Microsoft server workloads that are not licensed through the corresponding online service -- so you can leverage the full, and best, integrated solutions whether they're on-premise or online:
The bad news is that, for those of you who leverage the "advisor" model for Office 365 (where a customer subscribes directly from Microsoft), there is (currently) no "easy" way to manage perpetual licenses and subscriptions in an integrated manner -- the Volume Licenses (for on-prem products) are managed on the Volume License Service Center (VLSC) and the subscription licenses are managed via the Microsoft Online Services (MOS) portal and, of course, this also introduces some additional licensing complexity. Currently, however, there are two mitigations to this that may be useful for some of you to know about. In my earlier Mailbag follow up I mentioned the new Office 365 Midsize Business offering available via Open Licensing -- so, if you are a fit for Midsize Business, and IF you purchase it thru Open Licensing, you will be able to manage all your keys via the VLSC (vs having to manage on-prem licenses there and online licenses via the portal). In the same vein, if you are a larger customer and have an Enterprise Agreement you can also leverage the VLSC, IF the Office 365 subscription was added to the EA (vs purchased separately thru Advisor/Direct model).
The other thing worthy of additional comment, especially if you're struggling with Microsoft's normal licensing complexity, is to remind you that the subscription licensing for Office 365 is a much simpler option (on its own) than the alternative of having to deal with server+workload licenses and version compatibility, client application licenses and compatibility, CALs, SA, and upgrade cycles/planning/expense, et al. A typical medium-sized business that has email and collaboration (doc management, social networking, and anywhere access) and possibly a unified communication solutions, will typically be licensing (and deploying) multiple servers that require not only basic server OS but also the workload (e.g. Exchange) licensing and the appropriate CALs. (Not to mention implementing a supporting management solution if you're deploying all this in your own infrastructure.) Moreover, you would need to buy compatible Office licenses for most devices and determine whether SA was needed for any/all the above. Then you'd have to also spend time planning for updates, upgrades, and refresh cycles. Going with the reasonably simple User Subscription License of Office 365 you have essentially eliminated all that overhead from the IT workload (unless you have an advanced, hybrid scenario like I discussed above) which adds even more value to the subscription scenario. Which is where I'll tie this back into one of the key value propositions for Office 365 that Kelsey surfaced in his original article and that's that: "Most of the companies…that I support would not have the resources and support personal to implement the services from Office 365 in a highly available fashion". So, not only is Office 365 simpler to license, it also brings to the table, for a small-to-midsize business in particular, a comprehensive range of highly available backend services (enterprise email platform, rich collaboration platform, and even a highly integrated and complete unified communications platform) that otherwise would likely be out of their reach in several respects. And as Kelsey pointed out, there's still a lot of strategic and valuable services that an internal IT shop or partner can provide for a business beyond just keeping servers up to date and running. Hope this, in combination with Kelsey's original article, and my previous Mailbag commentary, helps you make a more informed decision about moving to or integrating with Microsoft cloud solutions. And, if you do, I hope you'll explore Office 365.
About Ron Grattopp
Ron Grattopp is a Partner Technology Advisor with the Microsoft SMB&D TS2 Team. Ron has been with Microsoft for over 15 years. Before Microsoft, he was the head Microsoft Certification trainer at MicroAge HQ in Tempe, AZ and then a Sr. Systems Engineer for ComputerLand OK in Tulsa, OK. In 1997 Ron came to Microsoft as a Sr. SE for Microsoft's South Central District and since 2003 has been with the TS2 team working with Microsoft Partners across the USA.
The TS2 Team is a team of Technical Sales Specialists that has been focused on the Microsoft Partner Community since 2001. SMB&D is a Microsoft business division focused on Small-Medium Business & Distribution partners.
The Microsoft SMB&D website can be found at:
The TS2 Team Blog can be found at:
Send us feedback
Got feedback on anything in this issue? Let us know at [email protected]
Tip of the Week
PowerTip: Find AD DS Forest information with PowerShell
This week Microsoft Scripting Guy Ed Wilson shows how to see information about your AD DS Forest by using Windows PowerShell.
Question: You would like to see information about your AD DS Forest by using Windows PowerShell. How can you do it?
Answer: Use the Get-ADForest cmdlet from the RSAT tools and pipeline the results to the Format-List cmdlet. This technique appears here:
Get-ADForest | Format-List *
Ed Wilson is the bestselling author of eight books about Windows Scripting, including Windows PowerShell 3.0 Step by Step, and Windows PowerShell 3.0 First Steps. He writes a daily blog about Windows PowerShell called Hey, Scripting Guy! that is hosted on the Microsoft TechNet Script Center; for more PowerTips Check out the Hey, Scripting Guy! blog.
Contact me at [email protected] if you have a tip you'd like to share with our readers.
Recommended for Learning
We have a couple of big fat books for you to check out this week.
Office 2013 In Depth (Que)
Over a thousand pages of easy to follow instructions on getting the most out of Office 2013 applications.
System Center 2012 Operations Manager Unleashed (SAMS)
Over 1500 pages of step-by-step guidance on implementing and using OpsMgr 2012.
Quote of the Week
"Don't find fault, find a remedy." --Henry Ford
Until next week,
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- Microsoft TechEd North America on June 3-6, 2013 in New Orleans, USA
- Microsoft Build on June 26-28, 2013 in San Francisco, USA
- Microsoft Worldwide Partner Conference on July 7-11, 2013 in Houston, USA
- Microsoft TechEd Europe on June 25-28, 2013 in Madrid, Spain
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Register for Webcasts
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Performing a Staged Exchange Migration to Office 365 (Exchange Online) (MSExchange.org)
Henrik Walther explains how you perform a Staged Exchange Migration to Office 365 (Exchange Online).
Migrating a standalone Office 365 tenant to Exchange 2010 (MSExchange.org)
Steve Goodman looks at how to off-board, or move mailboxes from Office 365 to Exchange 2010.
Configuring an Exchange Hybrid Deployment & Migrating to Office 365 (Exchange Online) (MSExchange.org)
Henrik Walther takes you through the steps necessary to configure an Exchange hybrid deployment followed by migrating mailboxes from the on-premise Exchange 2007 environment to Office 365 (Exchange Online).
Exchange 2013: e-Discovery tasks stay queued (Johan Veldhuis, MVP/IT Pro)
Johan describes an e-Discovery issue and how to fix it.
Installing and Configuring Windows Azure Backup agent part 1 of 2 Hybrid Cloud (James van den Berg, MVP/IT Pro)
This is the first part of the guide where James describes how to configure a Backup to Windows Azure.
Installing and Configuring Windows Azure Backup agent part 2 of 2 Hybrid Cloud (James van den Berg, MVP/IT Pro)
This is the second part of the guide where James describes how to configure a Backup to Windows Azure.
What's New in Windows 8 for Hyper-V Based Cloud Computing (VirtualizationAdmin.com)
Janique Carbone describes the new key Hyper-V features in Windows Server 8.
Using Hyper-V to Build a Private Cloud (VirtualizationAdmin.com)
Brien M. Posey demonstrates the procedure for building a private IaaS cloud in which new servers can be created on the fly through a simple Web interface.
A Sizing Study of Microsoft Lync Server 2010 and its Back End SQL Database on Dell PowerEdge Servers (Dell)
This pdf shows a Lync and SQL sizing case study based on Dell Servers but can be adopted to any other server system.
How to deploy an "classic" terminal services with Windows 2012 (Ravikanth Chaganti, MVP/IT Pro)
For all of you who need to implement a classic terminal environment and need to use Windows Server 2012, Ravi creates a guide how to do so.
Thanks to Florian Klaffenbach for providing some of the items in this section. Be sure to check out Flo's Datacenter Report:
Prepping data center infrastructure for a cloud migration
Before moving forward with a cloud migration, it is essential to carefully assess your existing infrastructure, select the right mix of cloud tools, and set realistic goals for your organization. Inside, find key tips and tricks on planning a comprehensive cloud strategy.
Recommendations for virtual desktop network settings
When setting up virtual desktops, IT admins often overlook the importance of the network – a critical mistake. Access this exclusive guide to explore the top network options for virtualized environments and how to configure the right network settings for your virtual desktops.
Guidelines for conquering virtualization project inertia
While many organizations are considering virtualization implementations, putting these projects into production can be a slow process. In this exclusive Q&A, explore insightful answers to the top questions your peers are asking about virtualization and the challenges associated with making the switch.
Using Windows 8 AppLocker and application sideloading in Windows 8
When upgrading to Windows 8, organizations are faced with a challenging decision – whether to utilize the Professional or Enterprise edition. Access this essential resource to review the key features that are unique to Windows 8 Enterprise, including AppLocker and application sideloading.
This Week's Links We Like. Tips, Hints And Fun Stuff
GOT FUN VIDEOS or other fun links to suggest you'd like to recommend? Email us at [email protected]
This guy rides on the outside of a helicopter and then climbs off onto the high-voltage power cables to maintain them...
Volkswagen's incredible transparent car factory - You have never seen a factory like this!
Did you know that building a revolving house it is comparable in cost to building a conventional house?
Guys, imagine taking your wives out shopping and actually enjoying it. And ladies, what would you do to get rid of all the changing rooms and optimize your shopping time?
A beautiful dance with impressive control and original moves:
WServerNews - Editors
Mitch Tulloch is Senior Editor of WServerNews and is a widely recognized expert on Windows administration, deployment and virtualization. Mitch was lead author of the bestselling Windows 7 Resource Kit from Microsoft Press and has published hundreds of articles for IT pros. Mitch is also a seven-time recipient of Microsoft's Most Valuable Professional (MVP) award for his outstanding contributions in support of the global IT pro community. Mitch owns and runs an information technology content development business based in Winnipeg, Canada. For more information see www.mtit.com
Ingrid Tullochis Associate Editor of WServerNews and was co-author of the Microsoft Encyclopedia of Networking from Microsoft Press. Ingrid is also Head of Research for our content development business and has co-developed university-level courses in Information Security Management for a Masters of Business Administration program.