Vol. 22, #26 - June 26, 2017 - Issue #1137

Windows Server Rapid Release Edition

Free Tool: Permissions Analyzer for Active Directory 


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Editor's Corner

This week's newsletter echoes the words spoken by Claude Rains in the movie Casablanca where he says, "I'm shocked, shocked to find that rapid release going on in my datacenter!" Or something like that, I may have misquoted it a bit. Anyways, we're going to explore the new "continuous delivery" approach for how Microsoft is going to be releasing new versions of Windows Server every six months. We also have the usual tips and tools plus some fitness tips in the new IT Pro Fitness Corner section of our newsletter which you should be sure to check out as I relate a story of how heavy use of my exercise bike has resulted in a pain issue I'm still dealing with.

Speaking of biking, here's a really dumb Dilbert comic strip about biking:


Ask Our Readers - Creating a USB HHD rescue disk for Windows (two more suggestions)

A few weeks ago a reader named Wlad from Alabama, USA sent us the following question which we tossed out to our readers to try and answer:

Would it be possible to pose the following question to ask on our readers forum? I have spent last month researching the issue and I'm more confused than ever. I want to create a "rescue disk" for several systems I use, starting with Windows 7 and ending with Windows 10. What I have in mind is a single USB HDD for each system. The drive would be formatted as a "bootable USB" first (whatever that means, I found a dozen different descriptions) and then further partitioned to include a secondary, non-bootable partition. On that second partition I want to create the computer's HDD clone, but not in the form of the USB HDD being a clone of the computer HDD, but the USB HDD containing a file (or a filesystem) that is an exact clone of the source HDD. Let us call it a "total HDD image". The goal is to have a single USB HDD that, in case of emergency (wannacry ?) I could connect to the computer in distress, boot from, and then restore the entire HDD from the total HDD image backup. The aim is to restore everything, bit for bit (boot bootstrap, system, Windows files, installed programs, user data, EVERYTHING). 

Has anybody done this? Could it even be done or am I chasing an impossible dream? Microsoft is not helping with their constant "improvements" of backup and recovery mechanisms and associated mess of confusing terms that have changing meaning over time (like a system backup that may or may not include non-MS applications). Thanks.

Last week in Issue #1136 Windows 10 disantivirus we included a number of reader suggestions concerning Wlad's question and since then we received two more. First off here's what Olaf, a Technical Consultant based in Melbourne, Australia had to say on this topic:

We just set up this solution for a client last week. They have 3 Seagate 2TB portable HDDs in rotation for their medical practice. We used Macrium Reflect Workstation (there is a free version for personal use) to create a small bootable Macrium recovery partition on each of the 3 disks:


Then Macrium runs a scheduled (or manual) full or differential image backup onto the second partition on the external USB drive. For disaster recovery, simply boot off the USB drive, select the date to recover and destination internal drive, and a full restore of everything is but moments away. With USB3 it flies. 

A couple of hints: make sure the correct boot method (UEFI/MBR) is used when selecting the creation of the recovery boot disk(s). Also if there is a problem when selecting the USB drive and creating the recovery partition, you may need to run the Macrium boot disk wizard first, then use Disk Management to delete pre-existing partitions on the external drive.

Another reader named Rich offered a more low-tech solution:

I've not done it via a single flash drive, but I LOVE the free utility called Rufus:


and use it to make bootable usb drives from ISO images. So take whatever boot system or utility you like and put it on the usb drive with that. Boot, then restore your image with favorite imaging software. 

I like also the Acronis software and free lite versions are available from Seagate, Western Digital, and another I just ran across but can't remember which.

Ask Our Readers - Firefox defaults (a response)

Also last week we heard from a reader named Stan, a Technical Sales Specialist based in the mid-Atlantic region of the USA, who sent us the following question:

Every time I click on a link in an email and the link is either a .net or .org win7 always goes to IE, how can I change that to go to Firefox. I looked in the default program process and these extensions are not in there, any suggestions.

A reader named Richard has responded to Stan with the following suggestion:

Mozilla apps are controlled by ascii java scripts, make a safe copy of prefs.js and edit the original to change parameters; other .js files in its folder and sub-folders also control Firefox behaviour; ditto their Thunderbird email. If brave, open Firefox and enter in the URL field about:config. You'll get a chummy response "Here be Dragons", click OK and a lengthy list of tweaks appears, BUT do take care as some do things like permanently put it in kiosk mode!

Ask Our Readers: WServerNews has almost 100,000 subscribers worldwide. That's a lot of expertise to tap into. Do you need help with some issue or need advice on something IT-related? Got a question you'd like us to toss out to our readers to try and answer? Email us at [email protected]

From the Mailbag

In last week's issue we talked about how Microsoft seems to be blocking third-party antivirus programs from working properly in Creators Update their latest release of Windows 10. This generated a lot of responses from our readers, some complaining and some saying everything is OK:

Mitch, I have had no problems on my Dell Precision M4800 laptop with Win10 Creators Update and Kaspersky. --Carl

Ditto on Symantec Endpoint Protection V 14.x. Creator's Update wouldn't install until the above was removed. Glad I caught this early on only 2 machines, as I own quite few seats of Symantec! The bulk of my machines are Win 7 anyway. The Windows 10 machines are production machines but mainly test mules. --Greg, Plant Engineer / IT working for a company in Illinois, USA.

I have used Vipre Advanced Security from viperantivirus.com for years now and I am also a Windows Insider who has tested many versions of Windows 10. Viper has not had any problem with Defender on any of those versions. --John

I run a large church IT network, and rely on Symantec Cloud based protection to cover all my laptops and desktops. I was hesitant to go the cloud, but I had my hand forced when Symantec stopped offering charitable discounts to our national denomination. I love the idea that I can change the policies in the cloud and have all my computers update, no matter where they are, especially the laptops that wander around the country with pastors. I first found out about Windows 10 Creator when our sound man updated the Windows 10 software on our main Sanctuary media computer. This computer is essential and must not fail as it is used for worship and transmitting our services to the internet. I could not get Windows Defender to disengage, but it did not seem to be interfering with Symantec either. Still, I did not like it. So off to the internet, where an interesting article described a quick single value regedit and task manager removal of start up programing and Voila! No more Windows Defender. The trick was to do it when Creator was being installed. Watch the install, edit the registry, disable the start in Task Manager and then restart the computer. So far, I am six for six with no problems, even from the HP laptops where apparently certain models were hanging to the point of needing a complete reinstallation of Windows. I am glad I did not change all my desktops to Windows 10 when it was free. That would have completely messed up my schedule. It is certainly irritating when Microsoft decides to change how we do things, apparently knowing what is best for us. I guess Catholic school and being pushed around by the nuns has made me resist this type of treatment even at the ripe old age of 61! --David

Yes, I'm calling the Creator's update a virus. I had this update forced down my throat here at work on June 1st . We use IBM ClearCase for source code control.  The update uninstalled the ALBD service and disabled the MVFS service of ClearCase.  And it wasn't just my PC but 4 other devs as well.  After many hours via IBM's PMR system, remote meetings and emails, the solution was to uninstall and then reinstall ClearCase.  Luckily, the update hasn't hit all the devs at once and seems to be trickling out to the slowly so its a manageable fix.  Takes about 1.5 hours to uninstall and reinstall ClearCase and then the dev is back up and running. Based on the PMR (06565,082,000) and IBM's response, I don't think IBM is going to pursue this with Microsoft. So can you get the word out?  There must be other Windows 10 developer shops using ClearCase and they are all going to run into this. --Terry, Software Manager based in Rochester, New York. 

As you can see we've ordered the above reader responses in order of increasing frustration. We've also saved this one from Ronald, a retired computer consultant, as a last and final example of what working with Microsoft products can sometimes do to you:

I am not a bit surprised would try to make third-party antivirus/antimalware software NOT WORK. They have been doing such things in the total history of Microsoft!!

I first got into computers 35 years ago but resisted going with BIG BLUE and Microsoft at the time because both of them were shooting for a monopoly, and both have had antitrust lawsuits against them over the years.

I held out against going with PCs for a few years using CPM computers. However, I gave in, in the late 80's and early 90's. Built my first PC in 1988 and loaded it with MS-DOS. In the early 90's I was using Word Perfect. I had tried MS Word but did not like it, it was not intuitive, among other things. Then with Windows 3.0, maybe even in DOS 3 or 4, don't remember but Word Perfect became UNSTABLE with Microsoft's "Latest Update", SOOOooo I eventually gave in and gave up on Word Perfect.

Next on the old chopping block were other database programs, spreadsheets, etc., etc. I remember when my FireFox browser went wonky, also due to a MICROSOFT UPDATE.

In the late 90's antitrust lawsuits were brought against Microsoft but the AG did not have enough evidence against Microsoft, at the time. SO they dropped it for a few years, maybe 4-5 years, until they could find enough evidence of antitrust violations to CONVICT Microsoft, maybe 2003-2004?

STRANGE though, after a few months that case in the early 2000's just disappeared. I am convinced that the reason WHY is that Microsoft 'MADE A DEAL' with the government and gave into them! They made a DEAL with the government to OPEN all of their products to government spying!! They put back-doors into their OS and other software!! If you doubt that then WHY was at about this same time the government spying on EVERYONE went through the roof. Snowden went public in 2013, just ten years after the Microsoft antitrust suit disappeared.

Therefore, with them being in CAHOOTS with the government, Microsoft can do almost anything that they want to do and the government will do NOTHING about it.

I can't say I agree with everything Ronald suggests but I do sympathize TOTALLY with his FRUSTRATION about trying to use Microsoft's %#&^%@ products to safely and productively get work done. At least some days I feel that way…

But it turns out that there may in fact have been some method behind Microsoft's madness in making changes in Creators Update that caused problems with certain third-party antivirus software. For an explanation of what Microsoft did and why they did it (and how they tried to ensure it wouldn't cause problems) see the following blog post by Rob Lefferts the Director of Program Management for Windows Enterprise and Security which came out just as we were putting together this week's newsletter:


So the question is, If something in Creators Update causes your third-party AV to choke, should you blame Microsoft or should you blame the AV vendor? What do you think? Email me at [email protected]

And also the Mailbag section of last week's newsletter we included some emails from readers who were commenting on our earlier Issue #1130 IT, coffee, and the gig economy where we talked about being an IT pro in a shifting world where the gig economy is on the rise. In particular a reader named Paul who an ex-principal of a business systems consulting company had said the following:

Just a short note. I opted for the independence and flexibility (and uncertainty) of working as an independent in the Boston area for ten years. I had to give it up eventually in that I could not run fast enough to keep up with the technology. I didn't have time both to run an independent business and to stay educated. To me, that was the biggest disadvantage of moving from an industry where educational opportunities are offered, and sometimes mandated, by one's employer.

Our friend Tony from the UK sent us an email to respond to Paul's comments as follows:

I agree with Paul on this point. To give an example -- if you need to go on a training course for just 1 week each year, that is typically 1 weeks income lost and a course typically costs about the same as 1 weeks income. Thus, the cost and lost opportunity cost is 2 weeks out of 46 weeks (Europe is about 6 weeks holiday when public holidays taken into account).  This is thus 4-5% of your costs just for 1 week's course. 

On the other side, as much of what is done with IT is now easier and more people do it themselves e.g. using Office 365 compared to having BackOffice Small Business server, then the amount of support needed by many small businesses has reduced and they only want you when they have tricky technical problems that typically need deep knowledge.

Thus you find that you need to know more and more to support fewer hours per customer -- the classic case of diminishing returns. In this respect, IT is not that different from many other industries -- car maintenance is similar -- cars have become more reliable at the same time that they have become more complex, and the days of being able to fix most things on a car with a wrench are long past. 

Over 40 years ago, when I left university with an electronics engineering degree, our professor told us to expect at least two major changes of direction in our careers in our working life. Science, engineering and IT (in its infancy at that time) continue to evolve at a high rate, and you have to adapt to the changing environment, which may well mean changing your business/business model, if you work for yourself. 

Finally, at the top of last week's Mailbag we included the following question from a reader and an answer from another reader:

In the clip you included from the UP2V article, it said: "Unfortunately, computers in these data centres are used to being up and running for lengthy periods of time. That means, when you restart them, components like memory chips and network cards fail." Is this a common thing? Why would restarting after being up for a long period of time suddenly cause them to fail? And does this mean that they should have scheduled reboots as part of their normal maintenance window? My company is too small to have a data centre but as we grow larger it sounds like something I need to keep in mind. --Joanne an IT Director for a Canadian not-for-profit organization

It is not a rule, but indeed it is common for long running equipment to fail after restart. The reason is that during the long use of electronics, the electric current and general heat on the devices will slowly dry out the electrolytes in electronic components (resistors, transistors etc.) but the equipment is in balance (stabilized current running through it) and it is operational. The moment the equipment is turned off, the balance is off and when the equipment is turned on, the strong current surges to energize the circuits, which is, in some cases enough to permanently damage the dried out electronic components. The solution to extend the life of any electronic is proper cooling. Also, servers/PCs: rebooting them, instead of powering them down and turning them on after. --Nash from Vancouver, Canada

Another reader named Les however took issue with Nash's response by saying:

Resistors do not have electrolytes. Transistors and integrated circuits do not have electrolytes with the one exception of electrolyte-gated graphene field-effect transistors (GFETs) which are used for electrical detection of pH and protein absorptions. The electrolyte is used as part of a sensor. They are not used in computers. Some capacitors and batteries have (liquid) electrolytes. Electrolytic capacitors can dry out but more often, when running hot, are subject to leakage and corrosion. The liquid electrolyte 'boils' and expands when overheated and the capacitor leaks electrolyte on itself and possibly other components near it. Liquid electrolyte capacitors are relatively rare in modern computer electronics so this is no longer a significant problem except in power supplies (including UPS systems) though the big electrolytic capacitors found in these devices can generally take some heat.

The "equipment is in balance (stabilized current running through it)" concept doesn't exist. Failures might be more likely to occur during a power-on because of the change in temperature of a component, as any material might be more likely to fail when undergoing temperature cycling. But pretty rare.

Power-on surges aren't a real problem either. Modern computer electronics has surge protection (and surge control) in the power supply, the physical board (such as motherboard), and built into the components themselves. Surges as a result of powering on equipment are almost non-existent. It just isn't a real problem. Just as static discharge is very much less a problem than it once was.

Proper cooling is a significant factor in the life of electronic equipment, as is humidity control and the use of quality equipment. Protecting the equipment from environmental surges is a factor. (Self-induced surges are not.)

All of these are issues of cumulative use not consecutive use. If you're keeping your equipment reasonably (just reasonably) cool but there is a likelihood of failure it's not because you're turning it on and off too often it's because that sucker is old and needs to be replaced. You can't fight the mathematics of MTBF.

And now on to the main topic of this week's newsletter…

Windows Server Rapid Release Edition

It's been difficult enough for IT departments to adjust their internal processes to handle the new Rapid Release lifecycle model for Windows 10 which includes two major feature updates of the operating system each year. And now even Office 365 ProPlus will adhere to this new model beginning in September 2017 as Microsoft explains here:


But what admin in their right mind wants to have to deal with major updates of the Windows Server platform every six months? Yet hear what Erin Chapple the General Manager of the Windows Server Team at Microsoft has just announced on the Hybrid Cloud Blog:

"Today, I'd like to share more details about our new model of delivering more frequent releases of Windows Server. Starting this fall, we plan to deliver two feature updates per year, each spring and fall, aligning to the Windows and Office Semi-annual Channel release cycle. This option provides opportunity for customers who are innovating quickly to take advantage of new operating system capabilities at a faster pace, both in applications -- particularly those built on containers and microservices, as well as in the software-defined hybrid datacenter. System Center will also be participating in the Semi-annual Channel and have shared more information in their blog today."

You can read his full announcement here:


The blog post also points to this article on the Windows IT Center where the Windows Server release channel models are explained in more detail:


What's interesting here is how Microsoft has split their Windows Server customers into two specific categories with each being assigned a different release cadence. Specifically, there will be the Long-term Servicing Channel release of Windows Server which is patterned much like how previous versions of Windows Server were updated, that is, with new releases coming out ever 2-3 years (actually 4-5 years if you consider Windows Server 2003, 2008, 2012, and 2016) and with "5 & 5" years of mainstream and extended support. This servicing channel is intended for enterprises who value stability more than agility, that is, for "traditional" datacenters. Thank goodness!!

The other release channel for Windows Server is the new Semi-annual channel where new releases available twice a year, in spring and fall with each release being supported for 18 months from its initial release. This channel is intended for "modern" datacenters and cloud service providers who apparently have been begging for if you re-read the first paragraph of Erin Chapple's blog post:


The question that comes to my mind is this: is Microsoft "pushing for" (trying to create)demandforrapid release of new Windows Server features, or are they "responding to" the demand of their cloud customers? Cynical me thinks that perhaps it's because Microsoft is inventing their cloud platform "on the fly" that they're moving towards a rapid release cadence for Windows Server so their customers can be their guinea pigs (or "quality assurance testers"inmore traditional jargon). In other words, Microsoft doesn't really know where they're going with Windows Server, System Center, and Microsoft Azure, but they're determined with all their might to get there as fast as possible--and make money along the way.

The non-cynical me though actually thinks it's a great idea that they're removing support for infrastructure roles from their Nano Server so that Windows Server Containers can compete better with Linux-based Docker containers on Amazon Web Services. In other words, it seems like a smart move to me to separate Windows Server into two major flavors: a rapid release version that keeps improving Nano Server and a staid but boring version that everyone but cloud datacenters will want to use. 

My only question is why does Server Core straddle both release channels? Isn't Server Core more useful in the enterprise for infrastructure roles? Oh I guess it's because you can host IIS on Server Core with a subset of ASP.NET functionality included, but the large number of roles and features now available in Server Core makes me wonder seriously why anyone would want to use it and not simply deploy the full version of Windows Server 2016 instead.

What do you think about the new changes Microsoft is introducing for the Windows Server release model? Email us at [email protected]

Send us your feedback

Got feedback about anything in this issue of WServerNews? Email us at [email protected]

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IT Pro Fitness Corner

This week we'll start off with a tip from reader Ben Scott on the secret for success in fitness. Then I'll share with you a personal story of a pain issue I've recently been dealing with as a result of heavy use of my exercise bike.

The secret to success in fitness (Ben Scott)

I like the IT Pro Fitness Corner, it gives a nice balance to your publication.

I would add two items that are the secret sauce for success for fitness:

Be well.

Ben has been making computers work for people for more than 20 years, enjoying coffee, and helping my customers discovery computers can be helpful. 

Hip pain from using an exercise bike (Your Editor)

Summer is fast approaching so I thought I'd try to shed a few pounds using my exercise bike so I'll look better on the beach. Unfortunately I seem to have overdone it.

Every day for a week I burned roughly a thousand calories on my reclining exercise bike. It took me about an hour and change to do this each morning, and I gradually upped the tension level in the bike every five minutes until I reached the maximum and was pushing and breathing hard. 

But I felt great afterwards, I find heavy cardio like this makes me lose my appetite so I don't overeat. By contrast when I'm weightlifting I need to eat like a horse in order to stay sane.  

Anyways, after doing this every morning for a week I lost five pounds and felt full of energy. Then I made a mistake and quit biking cold turkey for two days doing no exercise at all. 

After a day, I felt pain and weakness in the upper side areas of my groin near my hips.

After two days I could hardly bend my legs or get out of bed it hurt so much.

Yikes! What happened? And what should I do?

A little searching online suggested that I had succumbed to a common ailment of heavy biking, namely irritation or inflammation of the iliacus muscle:


Stretching exercises for the iliacus and neighboring psoas muscles was called for, and I found various sites and videos on how to do this:





But rest also seemed to help, and now after about a week I'm back at it on my exercise bike trying in vain to recover the beach body I had when I was a young guy…

Full disclosure: I actually had a chess body (not a beach body) when I was young :-P

Have any readers experienced similar problems as a result of biking or using an exercise bike? What did you do to alleviate or prevent such problems? Email me at [email protected]


Factoid of the Week

Last week's factoid and question was this:

Millennials are driving a resurgence of age-old crafts, choosing to become bartenders, butchers and barbers in part as a reaction to the digital age. If you could quit your IT job today, what retro-style job would you prefer as a new career?

Here are some the responses we received to this question:

I'd look into opportunities as a city or county park ranger. It was actually the work I did long ago before getting into IT. I suppose you could call it an age-old craft because the most popular control program for microcomputers at the time was CP/M. But "choosing to become bartenders, butchers and barbers in part as a reaction to the digital age" is a symptom of the desire to connect with essential needs in the natural environment (drinking, eating and grooming). Millennials will need rangers to interpret that natural environment for them. - Chuck who works in Enterprise Messaging and Collaboration Services for a bank.

When my last contract finished, I seriously looked into getting into the home handyman area.  I have done many home renovations, and feel comfortable with most tools, so that and the fact that my wife is a property manager made it a no-brainer.  I found out afterwards that her company had a policy of not employing relations as tradespeople, to avoid claims of nepotism.  --Wayne from Western Australia

Programming IS my new career. I quit my retro job (lawyer) and started getting paid for my hobby. --Mary, a Software Engineer working in California

Blacksmith: There are days that I dream of beating the crap out something… --Don

Now let's move on to this week's factoid:

Fact: Red velvet cupcakes can sometimes cause allergies. 

Source: http://www.wservernews.com/go/5g4q0mos/

Question: Are there any other popular foods that have dead bugs in them "by design"? 

Email your answer to us at: [email protected]

Until next week, 

Mitch Tulloch


Admin Toolbox

Admin Tools We Think You Shouldn't Be Without

GOT ADMIN TOOLS or other software/hardware you'd like to recommend? Email us at [email protected]

The free Virtual Machine Optimization Tool automatically inspects SQL Server, Active Directory, and SharePoint deployments and provides a detailed set of prioritized recommendations and step-by-step instructions for improvement:


Diskspd is a versatile storage testing tool that combines robust and granular IO workload definition with flexible runtime and output options, creating an ideal tool for synthetic storage subsystem testing and validation:


Microsoft Security Compliance Toolkit 1.0 allows enterprise security administrators to download, analyze, test, edit and store Microsoft-recommended security configuration baselines for Windows and other Microsoft products, while comparing them against other security configurations:



This Week's Tips

GOT TIPS you'd like to share with other readers? Email us at [email protected]

PowerShell - Display list of security pages

Ed Wilson a.k.a. The Scripting Guy has a PowerTip on how you can get a list of security patches installed in the last 90 days:


PowerShell - Some need-to-know gotchas

PowerShell.org has compiled some common "gotchas" that PowerShell coders should know about to avoid problems:


ConfigMgr - Cleaning up SUPs

Windows Management Experts (WME) has a helpful article on how you can clean up Software Update Points in your SCCM environment:


Events Calendar

Microsoft Worldwide Partner Conference (WPC) on July 9-13, 2017 in Washington, D.C.


Microsoft Ignite on September 25-29, 2017 in Orlando, Florida


Add Your Event

PLANNING A CONFERENCE OR OTHER EVENT you'd like to tell our 100,000 subscribers about? Contact [email protected]

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Microsoft unveils new innovations for OneDrive and SharePoint

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Tech Briefing - Azure


List all VM sizes in Microsoft Azure per Location

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OAuth using PowerShell and certificate Service Principal to Azure Function App

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New Test Lab Guide for the One Microsoft Cloud

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Get Alerts as you approach your Azure resource quotas

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Azure Security Center Dashboard Updated

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How to overcome common enterprise mobility challenges

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What is happening with Citrix XenMobile Cloud? Welcome XenMobile Service!

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How does VMware Horizon View licensing work?

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WServerNews FAVE Links

This Week's Links We Like. Tips, Hints And Fun Stuff

GOT FUN VIDEOS or other fun links to suggest you'd like to recommend? Email us at [email protected]

French Pilot Bruno Vezzoli Crosses English Channel In A Flying Car

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Limbo Queen Shemika Charles Amazes At America's Got Talent 2017

Shemika Charles - the undisputed Queen of Limbo - is a two-time Guinness World Record holder for Limbo Dancing:


French Magician Dazzles At America's Got Talent 2017

Tony, a 21-year-old magician and digital illusionist from France, dazzled the judges and audience at America's Got Talent 2017:


World's Smartest Dog Understands 1022 Words

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WServerNews - Product of the Week

Free Tool: Permissions Analyzer for Active Directory 


SolarWinds® Permissions Analyzer for Active Directory™ gives you instant visibility into user and group permissions and a complete hierarchical view of the effective permissions and access rights for a specific NTFS file folder or share drive – all from a user friendly desktop dashboard.  Browse permissions by group or individual user, and analyze user permissions based on group membership combined with specific permissions.  Unravel a tangled mess of file permissions: network share, folder, Active Directory, inherent, explicit, calculated and more.

Download the Free Permissions Analyzer Tool Today. 

WServerNews - Editors

Mitch Tulloch is Senior Editor of WServerNews and is a widely recognized expert on Windows administration, deployment and virtualization. Mitch was lead author of the bestselling Windows 7 Resource Kit and has been author or series editor for almost fifty books mostly published by Microsoft Press. Mitch is also a ten-time recipient of Microsoft's Most Valuable Professional (MVP) award for his  outstanding contributions in support of the global IT pro community. Mitch owns and runs an information technology content development business based in Winnipeg, Canada. For more information see www.mtit.com.

Ingrid Tulloch is Associate Editor of WServerNews and was co-author of the Microsoft Encyclopedia of Networking from Microsoft Press. Ingrid is also manages research and marketing for our content development business and has co-developed university-level courses in Information Security Management for a Masters of Business Administration program.