Vol. 23, #13 - April 02, 2018 - Issue #1175

WServerNews: Is this email safe?

Free Tool for Monitoring Exchange Server Status & Performance 


SolarWinds® Exchange Monitor is a free tool that allows users to monitor Microsoft® Exchange™ Server 2013 and 2016. Get basic information about the server’s metrics, services, and database availability group (DAG) status. Add as many Exchange Servers as you wish. Simply click the “Add Server” button and fill IP address/domain name and credentials.

Download Free Tool

Editor's Corner

Last week we talked about how phishing and ransomware attacks are on the rise and how organizations should implement policies to educate users how to recognize and respond to such attacks. But are there any tools, add-ons, or other technical solutions organizations can use to protect themselves from these attacks? We'll explore that question in this week's edition of WServerNews. Plus of course we have some tips, tools, links, and fun stuff -- and a couple of new Ask Our Readers questions from readers which we're hoping some of you reading this will be able to answer. Enjoy!

Ask Our Readers - Reply in Outlook with a template?

Avim from Israel sent us the following question:

Hi. I work as helpdesk for a small software company. I use Outlook and I would like to be able to reply to customer emails, by selecting a standard answer from a set of possible answers. What's the easiest way of doing this with Outlook? Is there some VBA code I can use, or maybe a free tool available? BTW doesn't have to be free…

This seems like a simple ask but I don't have an answer (I've often wondered about this myself but never researched it). If any readers have suggestions for Avim please email me at [email protected]

Ask Our Readers - Third-party RDP apps?

John a sysadmin in Perth, Australia asks:

Microsoft has its own Remote Desktop Protocol apps for Windows, iOS, and Android and they're free on each platform's store. But what about third-party RDP apps? What's out there that the WServerNews community like to use? I'd love to hear from what other IT pros think about this. And why you use what you use. Thanks!!

I'd love to hear this too -- tell us by emailing us at [email protected]


Ask Our Readers - Prevent use of MS Edge

A reader named Alessandro asks whether Microsoft Edge can somehow be removed from Windows 10:

Hello Mitch! We have moved on to Win10 but our intranet it still needs IE. So we do not want Edge on our machines! How can we remove?? Or block users from starting it??

Maybe there's some Group Policy setting? Do any readers have any ideas? Email me at [email protected]

Ask Our Readers!

WServerNews now has over 400,000 subscribers worldwide! That's a lot of expertise to tap into. Do you need help with some issue or need advice on something IT-related? Got a question you'd like us to toss out to our readers to try and answer? Email us at [email protected]

And now on to the main topic of this week's newsletter…


Is this email safe?

I recently had an email exchange with some individuals at another company that I was discussing a possible new project with. As I was reviewing some of the threads I noticed some text just below each header where my own name and email address were in the From field:


That little orange text box with the word CAUTION caught my attention, so I read it. What it says is that the individual who had received my reply to their email should consider carefully whether my reply might possibly be a phishing email, and they should pause and think about this before clicking any links in my reply or opening any attachments I had attached. In other words, the orange textbox causes the user to look at the reply they received to their email and ask, "Is it safe?"

Which reminds me of this scene from the movie Marathon Man starring Dustin Hoffman and Sir Lawrence Olivier:



Anyways, I wondered: How did they do that? So I started looking around.

Using transport rules

If you're company email system uses Microsoft Exchange you can apparently implement something like this by creating a transport rule using the Exchange Admin console. This Microsoft Answers thread explains this in detail:


Using SafeSend

Another approach is to use a third-party product like SafeSend which lets you add a header to incoming emails from outside the organization to prevent phishing attacks:


SafeSend also does a lot more too:


What else?

Are there any other solutions like this that you readers have implemented for your own organizations to flag email replies from external users to alert your employees to the possibility they might be being phished? Share your expertise with our readers by emailing your recommendations to me at [email protected]



Send us your feedback

Got feedback about anything in this issue of WServerNews? Email us at [email protected]

Recommended for Learning

VIDEO: Data modeling and Business Intelligence in Azure

A complete tour of data ingestion, modeling and BI options with Azure. We'll explore the services Azure offers to help you model and visualize your data for interactive reporting and business intelligence. Wherever your data is stored, Azure offers Azure comprehensive lineup of services to help you ingest, transform and store the aggregate data so that it can be modeled and explored with commonly used visualization tools, like Microsoft Power BI, Excel and more.



Microsoft Virtual Academy

Microsoft Office: Basics and Beyond

Want to get more from your Office apps? Whether you're new or experienced, you can learn productivity tips and tricks from this six-session series on how to work with Office. Join the experts for one or all sessions, and take a look at demos and best practices for working in Office. In OneNote, explore shared note-taking, manage task lists, and check out integration with other Office apps. Then see how to create PowerPoint templates and presentations. In Excel, create workbooks, use formulas, insert PivotTables, and visualize data in charts. How about OneDrive for Business? Learn to integrate cloud storage and how to store, share, and access documents securely in a document library. Then get the details on scheduling meetings and conference rooms and how to categorize appointments in Outlook. Plus, learn about collaboration in Teams. Get started today!


Factoid of the Week - Computers are getting slower

Last week's factoid and question  was this:

Wine glasses are seven times larger than they used to be. If that's so then why do the food portions keep getting smaller at my favorite restaurant while the prices keep going up? Has anyone else noticed anything like this happening at their favorite restaurants?

Martin who works in IT in Hamburg, Germany, took time to respond to us on this one:

Hi Mitch, maybe they know your and support your FitITPro idea! 

Seriously -- from my memories before my first US trips some 20 years ago I always thought (as an European) that things like Supersize Me (from Morgan Spurlock) are fake news (sorry for that term -- but it's fitting well). Reality proved something else. There's something wrong when you get your food served with some bowl (I'm not sure of the word) for the remainders. If getting bigger all the time is the main target -- shrinking to a reasonable size is a good thing. Although I'm not sure if you're addressing that. I'm overweight myself (about 20 pounds) but managed to have some great skiing days with my family (only my oldest son was faster than me!) -- having smaller servings (and better quality food) would assist me in losing weight. At home we are investing in good ingredients and prepare all our food ourselves (my wife is baking our own bread from time to time) -- but what I'm eating in Hamburg (I'm commuting between Austria and Germany -- Monday morning to Germany, Thursday evening back to Austria) is not nearly equal to what I'm used to. And that added additional pounds. 

Keep up with your newsletter, it's always a pleasure to read it…

Thanks Martin. Ingrid and I have also started investing a lot in buying good ingredients for cooking healthful meals. Examples include grass-fed beef, free-range chicken, fish from Ecuador, and organic fruits and vegetables. Together with the various supplements we use our health has definitely improved over the last several years. I think as one grows older it's even more important to eat healthy, and of course exercise too. Which is a good excuse for plugging FitITproNews:


Now let's move on to this week's factoid:

Fact: Over the last 30 years, computers have actually gotten slower in one particular way.


Question: What do readers think about this? For myself, one complaint I have is that drawing today on my iPad Air 2 using a Wacom Bamboo stylus seems just as laggy as it did more than a decade ago when I used to draw stuff on my Motion Computing LE1600 which was running Windows XP Tablet PC Edition. What's the problem?

Email your answer to us at [email protected]

Until next week, 

Mitch Tulloch


Admin Toolbox

Admin Tools We Think You Shouldn't Be Without

GOT ADMIN TOOLS or other software/hardware you'd like to recommend? Email us at [email protected]

This script checks Windows 10 upgrade compatibility, compares the "blocking" programs against the list of mitigated apps, and copies the logs to a network share if it needs more review:


Certification Test Tool for Windows Server 2016 can be used to validate application compatibility and certify your application for Windows Server 2016 certified logo and Hyper-V certified logo:


ResetRecentAddresses is a utility that will allow you to reset recent addresses Outlook stores on Microsoft Outlook 2016 for Macintosh:


This Week's Tips

Outlook - Fix PST/OST files

Office Watch has a detailed article about how to repair PST and OST files here:


Office 365 - EULA changes

Another interesting item on Office Watch is this article describing recent changes Microsoft has made to its Terms and Conditions for using Office 365:


Security - Avoid opening legacy Office docs

One more helpful article from Office Watch is the following which explains why you shouldn't open .doc, .xls, or .ppt files from untrusted sources because of the danger of virus infection:


Events Calendar

RSA Conference 2018 takes place April 16 to 20 in San Francisco:


Dell Technologies World in Las Vegas Apr 30 - May 3:


Citrix Synergy in Anaheim, California May 8 - 10:


VeeamON 2018 in Chicago May 14 - 16:


Gartner CIO & IT Executive Summit in Toronto, Canada May 15-17:


Microsoft Ignite 2018 on September 24-28, 2018 in Orlando, Florida USA


Add Your Event

PLANNING A CONFERENCE OR OTHER EVENT you'd like to tell our 100,000 subscribers about? Contact [email protected]

New on TechGenix.com

My Take: First look at Windows Server 2019

Microsoft is giving us a sneak peek at the much-anticipated Windows Server 2019. Will it be a Big Yes or a Big Yawn?


Helpdesk or hurtdesk? Your company's reputation depends on your customer support team

Your company's helpdesk is supposed to, well, be helpful. But too many helpdesk interactions end up with frustrated customers, which could hurt your brand and business.


Good technology management helps you know before you go

Technology management is not about who has the most money or the most staff. It is about understanding what the company is trying to achieve.


Consultants and cloud computing: The bottom line is it's tough on the bottom line

"No setup required" cloud computing has made things a lot easier and cheaper for small and midsized businesses. But it has also taken a toll on some IT consultants' wallets.


One enterprise-level NAS to rule them all? Synology hopes so

IT pros whose storage needs are rapidly outgrowing their existing NAS solutions may find an answer in a new rackstation from Synology.



Tech Briefing - Windows 10

The future of old apps with Windows 10

Lee Stevens


Background Task Support in WSL

Windows Command Line Tools For Developers


The future of old apps with Windows 10

Lee Stevens


Patch Lady - Servicing Stack Updates



MDT 8450 Now Available

Microsoft Deployment Toolkit Team Blog



Other Articles of Interest

Three Amazon AI-based projects to get your dev team rolling

AWS provides a variety of powerful tools to incorporate AI into applications. Try out these sample AI projects to familiarize yourself with deep learning and image recognition features.


VMware security products create balance between front and back end

VMware security products, such as NFX and AppDefense, eliminate some of the problems associated with other security offerings to maintain performance levels and user experience. Read this article to learn how.


Server Core management remains a challenge for some

Many years ago, Microsoft released a revolutionary product that still reverberates throughout the IT world today. Server Core introduced a number of benefits to IT, but certain hurdles have stymied its progress in the enterprise. Read this article to learn what these hurdles are and how to overcome them.


Roll your own Windows patching tool with PowerShell

This tutorial based on PowerShell helps administrators build an automated routine that audits Windows machines, then applies missing patches to lighten this management task.



WServerNews FAVE Links

This Week's Links We Like. Tips, Hints And Fun Stuff

GOT FUN VIDEOS or other fun links to suggest you'd like to recommend? Email us at [email protected]

What A Difference A Point Of View Makes

A funny 10-second video clip that makes you look from a different perspective:


Amazing Snowboarding By Frank Bourgeois

Amazing Snowboarding by Real Snow 2018 X Games Winner Frank Bourgeois:


Goalkeeper René Higuita's Incredible Scorpion Kick

On September 6, 1995, Colombian goalkeeper René Higuita performed the famous scorpion kick in a game between England and Colombia:


Michael Davis - 1980's Stand Up Magic Comedy

With perfect skill, immaculate timing and excellent rapport Michael Davis has the audience of the 'Comic Relief' telecast in stitches:


Have any other readers found similar content they'd like to recommend for our Fave Links section? Email us at [email protected]


WServerNews - Product of the Week

Free Tool for Monitoring Exchange Server Status & Performance 


SolarWinds® Exchange Monitor is a free tool that allows users to monitor Microsoft® Exchange™ Server 2013 and 2016. Get basic information about the server’s metrics, services, and database availability group (DAG) status. Add as many Exchange Servers as you wish. Simply click the “Add Server” button and fill IP address/domain name and credentials.

Download Free Tool

WServerNews - Editors

Mitch Tulloch is Senior Editor of WServerNews and is a widely recognized expert on Windows administration, deployment and virtualization. Mitch was lead author of the bestselling Windows 7 Resource Kit and has been author or series editor for almost fifty books mostly published by Microsoft Press. Mitch is also a ten-time recipient of Microsoft's Most Valuable Professional (MVP) award for his  outstanding contributions in support of the global IT pro community. Mitch owns and runs an information technology content development business based in Winnipeg, Canada. For more information see www.mtit.com.

Ingrid Tulloch is Associate Editor of WServerNews and was co-author of the Microsoft Encyclopedia of Networking from Microsoft Press. Ingrid is also manages research and marketing for our content development business and has co-developed university-level courses in Information Security Management for a Masters of Business Administration program.